Hilton Warsaw City Hotel

Świetna lokalizacja, czysto, personel sympatyczny i pomocny.

Just returned from a 5-night stay in Warsaw with another couple of friends, and so happy that we visited. Check-in was straightforward, however as the rooms were not ready we were given keys to the Executive Lounge to wait. As both rooms were booked for Diamond (and Lifetime Diamond) guests, we were fortunate enough to be upgraded to 1 Executive Business King Room and also to a Corner Suite, and both rooms were extremely comfortable. We were both on the 21st floor, which offered great views across much of the city. The Executive Lounge was on the 26th floor, and was a very comfortable place to sit and relax or get some work done. The Lounge was open from 0630 until 2200, I think, during which time the chillers are available for soft drinks and the coffee machine is also available. From 1700-1900hrs, the evening service is offered, and it was very good indeed. We had different food options on every night, and although we dined out each evening you could very easily have made a tasty and varied meal from the food on offer. Along with the food there was the usual selection of "house" spirits, beer and wine ... be careful about which beer bottle you choose, however, because they insisted on filling the ice bucket with "ZERO" lager, which was drunk by exactly ZERO guests!!! The Lounge was staffed by very helpful young members of the team, led by Paulina (who was lovely) and assisted by too many others for me to recall. One of the taller chaps was called Abe, I think, and he was really excellent. He also worked downstairs in the bar, where he was equally helpful. The gym was immense, and there are so many machines that you will always find something to use. There is a great pastry shop in the lobby, and the cakes were not only fantastically tasty, they were also really good value. The Front Desk was managed by Martyna, who was a delight ... really helpful and friendly, although I have to say that this was my experience throughout the hotel! We had breakfast every morning downstairs in the main restaurant (there is no cut-down version available in the Lounge, which was a shame), where the selection was impressive and regularly refreshed and replenished. The staff were very helpful, and always quick to clear away empty plates etc. We had a great stay, and it has already got us thinking about a return trip; if we do, we will not look anywhere other that the Hilton Warsaw City! If I could give them 6 out of 5, I would :-)

Everything was truly exceptional — 10/10 experience from start to finish. The hotel feels modern, elegant and very comfortable, with a beautiful atmosphere throughout the entire property. The room was spotless, spacious and perfectly maintained, and the city views were stunning. A special thank you for the warm hospitality and upgrade — it made our family stay even more memorable. The Executive Lounge was excellent, with great service, delicious food and a relaxing atmosphere after exploring Warsaw. The location is perfect, the staff was professional, welcoming and genuinely attentive, and every detail felt premium. One of the best Hilton experiences we have had.

Honestly, nothing. Everything exceeded expectations.