Campanile Narbonne

Trevligt hotell. Bra parkering. Frukosten 10 + 👍

used as a change over point for work, very good location, clean good rooms, helpful staff

We have stayed here a few times whilst en route from Spain and have had a few problems in recent years. However, I do not think we will be giving this hotel any more 'chances' until they can 'guarantee' a good room and a good meal. The meals have definitely improved over recent years and the breakfast is very good indeed. The staff are excellent - very polite, helpful and friendly so this is certainly not a complaint about them. When you arrive early evening after having driven 500 miles, you do not expect problems with you room - we had to be moved 3 times. There was either someone already in our bed or it hadn't been cleaned, the next room had had smokers in it and the next room had a broken window and aircon which started to throw out hot air at 2.00 a.m. I was too tired to move again so we boiled alive because of no security on window etc. When we stayed here in August, the hair dryer was not working and we had cobwebs and a generally unclean bathroom - I wiped down everything with my own sanitizer wipes - this place had not been 'deep' cleaned for quite some time - very poor. My family are in the hospitality industry and I was shocked by this - especially during the current situation. The overall appearance of the building is dreadful - damaged bits of plaster work, broken vents, dirty looking exterior and poor lighting in parts. This is not new and no one can possibly blame Covid-19 - I have a feeling it is something to do with the actual hotel group and I will be writing to them. This hotel is in an excellent location and, gets busy all year round but, I was talking to several families in the carpark and, they will not be returning. We all agree that the food has improved and the staff are 'lovely' but, there are too many problems now.

This a great hotel not far away from the Spanish border so if you are on your way down to Spain it’s a great place to stay the hotel is clean the staff are excellent the food is varied and excellent Gabriel speaks English so for us it was a bonus

Property needs to be cleaned up. Staff was very friendly. Beds are poor quality and shower curtain brown on the bottom. Breakfast was good with ham, cheese, croissants, yoghurt and fresh baguette bread.

I stayed overnight recently. It was nice to have a warm welcome after a long drive. There were other cheaper hotels in the same location (this one was 85 euros a night) but we chose this one because of the restaurant food. However having stayed at various Campanile hotels over the years felt disappointed at the choice of buffet it has gone down no fish included and hardly any meat so basic. The staff there are just so nice and welcoming no complaints and the room was nice and clean. I would go elsewhere in future though as the price does not reflect good value.

The people working in the lobby were fantastic very helpful, the room was clean comfortable and warm by the heater in the room beds comfortable coffee facilities tv shower great the restaurant was good .

The location of the hotel was good, exit 38 from the motorway. However it was let down badly by the restaurant. Although reasonably priced my husband and myself were unable to eat our meal. The chicken was very tough and a little pink and the vegetables were cold. I barely touched my meal and when the waitress asked if everythywas OK ( clearly not ) I told her about the problem but she chose to ignore it. We were still asked to pay the bill in full even though we had not eaten our food. She apologised but I felt as though she didn’t care at all. Also the air conditioning wasn’t working making our room too hot.