Beijing Asia Hotel

Overall, a good hotel. The room cleaner is very helpful, friendly and polite. The hotel is clean and nice. Only one small but perhaps not so trivial issue. I really don't want to find fault with it but I paid for a higher price range room because I thought it is newer, and I expect it to be better, but still the toilet has some stains in the bath tub handle. It should not have been the case because the stains can be easily removed. Not so bad but bad enough for me. Previously, I stayed in another room and it is cheaper and same size and looks like no such stains. Also, I don't understand why they don't let the guests control the aircon temperature since it is already May. However, because of the location and it is still a clean and nice hotel, better than the Swissotel further but not so far away, I still give it a 5 star rating.

Room old. And smelly. Also some cigarettes smell into my room ... as non smoker .. it is tough

Front desk staffs really need professional training. the management of the hotel looks no good.

This hotel was of average quality, nothing really stands out good or bad, with the exception of the bed which was the hardest bed I have ever slept on.

We booked the standard room. The room was very small with no window and decent facilities. the first room we got had a smoky smell and the second one (we changed the room) was dirty. the reception team english is not very good and its hard to communicate with them. don't book this room!! Disappointment is guaranteed.

Beautiful hotel., very comfortable, close to everything (like metro) in Beijing, reasonably priced, very friendly staff - I would recommend it to everybody

Hotel is 200m from a central line subway station, which is close to the subway link to the airport. Subway also has good links to the main tourist attractions such as the forbidden city and Temple of heaven. Staff are friendly and some (but not all) speak good English - it would be helpful to have a few phrases of Mandarin. Rooms are comfortable & clean and the hotel is well equipped. Probably best for couples or individual travellers.

hotel is old, need some refresh (bathroom, bed). noise from the street as window isn't closing properly (even on executive floor on 18th floor), Air Conditioning is not working, they that in cold season only heating works (it was 25°C in the room) breakfast is average

Very accommodating excellent service staff very friendly location is good

I spent three weeks in total and was in general very pleased. Issues that need to be addressed are the flexibility of staff to interpret rules and regulations. They need to have clear that a customer needs to know that he/she is listened and actions are taken and not to argue with them. Also, the need to be flexible with charges that are subject to interpretation. Example, my reservation included breakfast and yet one day that I had to have breakfast at the room I was charged an additional breakfast despite the fact that the breakfast was very limited compared to the one offered at the restaurant. In this case, the management should have not charge me additionally and should not have me request a reimbursement from Expedia.