The Jayakarta Lombok Hotel & Spa

This hotel is clean and the room is comfortable. However, there is no lift and therefore not suitable for those with heavy luggage and mobility issues. The wifi coverage was weak to non-existent, not suitable for work. The first room I had did not have wifi coverage at all. I negotiated with the reception staff for another room which the staff kindly made the arrangement. Eventually, I settled for a room with twin beds (could not be combined) although I booked a double bed room. This room had weak wifi coverage, required longer duration to load a webpage.

I was have enjoyed the Jayakarta. The staff over the years has been so friendly and helpful. This is my first trip since everything was shut down during Covid. Happy to say everything and everyone made t as pleasnat as always.

Location is great which is next to the beach, hotel looks so grand, staff were friendly and helpful. Food was great except the fruit juice didn't taste nice, not fresh and tasted artificial. Otherwise I'd give 5 stars

Staff are so helpful & friendly, Room clean. beautiful beachfront.

The hotel is right off the beach and has nice features to take beautiful photographs on, especially during sunset. Staff were kind and attentive but the amenities in the room could be updated. The side table of switches were really old. However the place was clean. This is a hotel that is more suited for domestic travellers so modest outfit would be best as swim wear.

The property is old and need a good renovation, especially in the bathrooms.poor lights in the bedrooms.The spa didn't have the hot water in the tub,a bit disappoint of that. No entertainment during the day, or night, very quiet resort. Overall the staff is very kind and friendly. The food selection was very good and the position is excellent.

The staff were very friendly and helpful and the food was great

Friendly helpful staff. Didnt suit me as I have difficulty with stairs, so was confined to room and same level reception, couldnt access pool or restaurant.

We arrived on the new Perth - Lombok flight so didn’t get to the hotel until about 1am. We were greeted by friendly staff and shown to our room. Our room was as requested - cot, interconnected rooms & 1 queen 2 twin beds. We had a beautiful view of the pool and were able to relax on our verandah and still watch our 4 year old swim whilst the 2 year old had a nap in the room. Breakfast was mainly traditional - some cereal, eggs, bacon & pastries though. Lots of seating with either view of the ocean, pool or in the open air restaurant. Pool was beautiful, always clean. No swim up bar, but there is a bar you can order drinks from. Staff were delightful. Bintangs are about $3 for a small & $8 for a large, cocktails range from $6 - $12. Spring Rolls, Fish & Chips and Pizza was all really good. It’s a 20,000 IR ($2) taxi fair into Sengeggi and always taxis parked out the front. We will absolutely stay again and will request the same room again. A few minor things; Lighting in the bathroom is terrible. Really dark. Service is always excellent - but takes a long time to receive your order. WIFI is really poor

Fantastic location, the place is beautiful and very well looked after. The staff is wonderful and friendly with a genuine welcoming smile at all times. Unfortunately, the week before arriving at the hotel I hurt myself playing soccer and I needed assistance most times, all staff cared and helped me looked after myself. I was relax and enjoy my time in Lombok. I will be back. Thank you!