Rocabella Santorini Hotel & SPA

Le personel de réception était très chaleureux et agréable

Malaise lors de nos petits déjeuners car le personel ne répondaient pas toujours à nos demande on a attendu 15 min pr avoir du pain et les boissons chaudes non servies en même temps que les plats. On était très gêné de redemander quelque chose ambiance glaciale

Atendimento de alto padrão! Clientes muito atenciosos e muito educados! 10/10 💫✨⭐️ estávamos em Lua de mel e deixaram tudo mais fácil pra gente! Agradeço de coração por tudo 🙏🏻👆🏻💚💛

Gostei de TUDO!

The view was amazing, but getting food for dinner at the hotel was not so great. They were super friendly and helpful

The weather wasn't great

The best things about Robacella are the incredibly friendly and helpful staff (big thank you to Christianna and Nick) - and the stunning views. The hotel is in a great location with an amazing view of the caldera.

I experienced issues with cleanliness, hot water not consistently working and the hotel is need of general repairs (light fittings falling off of the wall, cupboard panels broken, holes in curtains, broken plunge pool panels etc). Much more attention to detail is needed to make this a real 4 star experience and to ensure the environment truly reflects the website and promotional video/photos. Not having complimentary daily water was surprising to me, no mini bar price list (I had to ask for this) and so many elements of the hotel being run down. You should also carefully check your dates before booking. If you’re coming during the ‘winter period’ there is no bar, restaurant or reception available after 4pm (even though the T&Cs on Booking.com shows 5pm), which means you cannot have dinner in the restaurant or a drink in the evening. There was also no room service and I was unable to have lunch sent to my room. Guests booking during this period should be actively told (not just assume they’ll read the small print on their website/booking provider) about this information and confirmation should be sought that they understand the limited operation before coming. I overheard other guests expressing the same disappointment when hearing about the reduced services.

Amazing place and the personal too :)

Alles Aussicht tolle sonnenuntergang aussicht und sehr schöne Hotel zimmer, modern gestaltet

Das der Pool nicht neben dem Zimmer oder in Balkon von Zimmer war, sonst alles super😊

Views, breakfast, friendly staff

Could have done better with cleanliness. Some towels were stained.