Best Western White Mountain Inn

Great location. Right off the 93. Very close to everything in town. Bed were comfortable. Rooms were nicely updated.

Cleanliness is an issue. The room just felt, and did look in many places, dirty. It smelled like mildew the whole time in the bathroom. Fully understanding this is a hotel, an older hotel at that, and humidity, but there is room for improvement. The cost felt steep considering the state and cleanliness. A couple of the plug locations were loose and would not hold cords.

Very clean room with comfortable beds. Great location. Did not take breakfast there so cannot comment as to the selections.

Interaction with the desk person when we had to leave early due to a medical problem that required a return to home and our emergency room. When I asked about a refund for the remaining 3 nights, I was told that since I booked through Booking.com they would have to do the refunding. This proved to be inaccurate and was finally resolved by the Franconia facility after more communication from me.

Room dirty— no one at front desk when I arrived— waited 1/2 hour— phones not answered

Love the location. Near many things to do

It was dirty. I didn’t even want to walk in the bathroom barefoot

Bed was not made after first night