Rydges Esplanade Resort Cairns

The bed was amazingly comfortable

Preordered a bottle of wine. It wasn't there. Then they forgot the glasses.

スタッフの方々が感じ良かった

連泊の際のルームクリーニングで、トイレットペーパーの追加なくフロントへ向かったり、ベットメーキング後のシーツに2本髪の毛があり衛生面で気になった。また、ブランケットがなく室内は寒く部屋が冷え切っていて初日は震えてフロントへブランケットいただきに向かった。廊下の空調も冷え過ぎていて外の方が心地よかったがいろんな国々の方々がいらっしゃるので仕方ないと感じました。

Location ok and decent room service.

Needs a serious refresh, everything rundown. Loose window pane rattled all night in the wind. Poor noise insulation, woken up by corridor and other room noise.

The location was good. Walking distance to the esplanade. The staff were very nice too.

The pool area is nothing like the pictures. It’s very run down, the pool was freezing, like an ice bath. The room was adequate, but dated. Chipped tiles, little holes in the wall, small amount of mould in the bathroom, no balcony furniture. The restaurant was closed one of the nights (including room service) due to not enough restaurant staff). Hotel staff suggested Uber Eats as an alternative.

Balcony view was good. Room feels larger than most hotels.

For the price, it was a just functional. Had a safe but needed to rent it. Toiletries extremely basic.

Good size room, great shower, great location. Staff were friendly and helpful.

Pool/deck area is in major need of updating, and water was freezing, nearby hotel pools and the esplanade were far more pleasant to swim in, but the pool was one of the main reasons we booked which was very disappointing. Restaurant/bar area was lacking in comfy spots to sit, only one couch set up in bar area, the rest were chair/tables which didn’t promote a long stay.

Good location close to esplanade. Receptionist quick to assist if you needed something. Check in and out easy.

It’s old and needs to be updated. The house keeping is questionable too, they do a good job in making beds, changing towels and emptying bins but that’s where it ends, no cleaning, vacuuming but will do if you ask for it to be done. The pool looks great on photos but the surrounding decking needs work.