Vila Gale Santa Cruz

Staff were pleasent.

Hotel dacor, very gloomy and dark. Our room had only 4 small side lamps, and one of those didn't work. You have to unplug lights to cjarge your phone. Maybe more sockets needed. The hotel carpark entrance was awkward, and the hotel charges €10 per night for guests to keep your car there, that is higher than typical airport charge.

Underbart hotell nära flygplatsen med inomhus och utepool. Mycket god mat.

Utomhuspoolen var inte uppvärmd

Beautiful facility

Website did not accurately reflect the kind of hotel

To be fair, I think this hotel would be ranked higher by a different kind of guest. This is really a large all-inclusive charter vacation type of hotel. The English-language website gives false information about the hotel. The website notes that there are two restaurants - even provides menus for the fictional restaurants. In truth, there is one and the only dinner is an all-inclusive buffet. The front desk never mentioned this. There are strange rules - you have to book time to use the indoor pool and get towels from the reception right before your booking - terrible towels too. When you pick up your towels, they don’t tell you need buy swimming hats so you have to go back up from the pool to do so. On top of everything, we checked out of the hotel before breakfast because we had an early cab, went down for a cup of coffee at the breakfast bar. The lobby was dark and no one but the staff member and us around. We then ran up (15 minutes later) and went to our cab and the same reception staff member chased us down the steps yelling that we hadn’t checked out. Seriously. On the plus side, the hotel is pretty and the town cute.

Personnels, très souriant et très avenant Petit déjeuner sous forme de buffet, très variés et très qualitatif Le top du top, le spa compris dans le prix de la chambre. Piscine, magnifique avec débordement vue sur la mer.

Rien, tout était parfait.