Days Inn & Suites by Wyndham Port Richey

The staff

The Clientele, the pool was dirty, smoking pot, smoking cigarettes, breakfast - tables were not clean - limited selection - no sugar free syrup (diabetic). Dogs on the property (i.e., pit bull) - did not feel as safe as I would have like to.

I normally don’t write reviews but at this point I feel like I’m being shoved to the back burner because they obviously don’t care how their customers feel. We rented a room for 1 night checked in late due to being at a hockey tournament, came to the room close to 11/12 just wanted to shower get our son settled (who is 3) eat something and sleep. Room was clean for the most part, TV didn’t work and no coffee pot. I walked to the front desk to ask if we could get assistance because no one was answering the phones and the desk clerk came to check out the Tv and saw it wasn’t working correctly said he would check to see what he could do but couldn’t switch us room because they were booked. I waited almost a half hour (while waiting on food to be delivered) my husband went to check up on what they found out while getting ice and nothing, but he would leave a note for the manager in the morning. Morning comes I go to the desk ask for a manager and they said no one was available so I explained it all over again and said there should be note a on my file. I then proceeded to ask for a coffee pot so we could at least make coffee for the road. The clerk radioed in that my room needed a coffee pot and they told her they would bring one. Here we are packing and getting ready to leave we still had 15 minutes and had a knock on the door myself thinking finally I can hurry up and make coffee and we can go it’s is housekeeping asking if we were staying another day I said no we have been waiting on a coffee pot. She said oh I got busy! But there is coffee in the lobby you could have gotten it there. I have left several messages with booking.com that they say have transferred to the hotel and have past the response deadline and I still haven’t heard from anyone. Now they are wanting me to try directly to call them even though when I have tried I was told no one is available.

It wasn’t bad

The maids could be a good be a little friendlier because they didn’t understand anything you ask them

They treat you with respect and care. The rooms are clean and it's just a very peaceful experienced experienc for me

The pools aren't clean, but i'm gonna pick and choose my battles

The room was dirty. It was supposed to be a non-smoking room, but it was very obvious.Somebody had been smoking in there along with the burns on the couch. At the breakfast, people were picking up pastries bread, etc.With their hands , as there were no utensils or tongs to pick them up with.

The front desk workers were friendly and open to help. I am satisfied with the service.

The room service, housekeeping didn't clean my room at all.