We recently returned from this Hotel, a tour with Newmarket Travel, Luca was a most helpful tour guide and Mario was an amazing driver, to say the least!!
This Hotel is in an enviable position, right on the beach. Our first impression was good, very clean on entering reception, friendly staff. Up to our room on the fourth floor, on entering the room we were very pleased, it had a perfect sea view, no balcony, but that did not matter. The room was spacious, large double wardrobe, which I made use of! There was a large table, which could do with a mirror above, small TV, but then I had not come away to watch TV anyway.
The bathroom was good, powerful shower, nowhere to dry our towels, so had to lay them across the chair, not ideal. As for the towels, small bath ones and totally useless hand ones, reminded us of tea towels, so drying hair was a frustrating experience, as I personally never do mine with a hairdryer!
The room was cleaned each day with fresh towels, so cannot find fault with the cleanliness at all, immaculate in fact, as was the rest of the main areas, always clean, staff friendly and helpful. I asked for two more pillows and had them in my hands immediately, now that is good service.
Now we move to the dining room experience……Breakfast was plentiful with the usual continental fare, of cheese, meat, juices, breads, yogurts and fruit, so plenty to choose from, plus teas,coffees and I had amazing hot chocolate given to me by the lady with glasses, so very helpful, polite and professional, as was the two that served us all week, tall guy with beard, he was very obliging too. At times we did feel a little rushed.
In the evenings, everyone queued, or tried to anyway, for our salad, which was plentiful, but became quite an ordeal after several days, with bustling and jostling, slight flared tempers too, just too many people trying to serve themselves, something needs to be done differently about the salad bar areas and how many they accommodate at any one time! All the main dishes were cooked to perfection, we didn’t always want two, so opted for just one a few times, it came hot and we throughly enjoyed what we ate, followed by the desserts, usual tart and cake like fare but all the same were good.
We did use the bar each evening, either prior to dinner or afterwards, friendly staff once again, some entertainment, which I could take or leave, nice background noise though. The sofas were all very comfortable and always clean, plenty of tables and chairs to sit at.
The outside areas of the Hotel were very well looked after, guys always there first thing, pool cleaning, leaf blowing, on hand during the day to assist with anything. The outside restaurant was too, pizza and toasted sandwiches, always enjoyable, cooked properly, with helpful and friendly staff, great views to be had from dining out there too.
We chose to walk along the beach into Torre Cann village on three occasions and always looked forward to returning to the Hotel area, we used the sun beds in the shaded areas on several occasions, again, a lovely view from laying on those, although we were unable to lay for long, as they can become fairly uncomfortable.
I would like to extend a grateful thanks to the Restaurant staff and especially to the lady with the fair hair and glasses, also to the tall guy with the beard for this friendly, professional and helpful service, sorry did not get their names.
We were sad to leave the Hotel, as we looked back last Tuesday evening from our coach as it left the car park, all the lights on around the Hotel, my heart sank as we knew we were off back to Blighty!
Thank you….x
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