Mercure Cardiff North Hotel

Clean and good

Paying to park £10 over night in their own car park was a bit shit. That needs to change. The rooms are already fairly expensive

There were fries in my kettle & a card when I boiled water in the morning for coffee. You can imagine how I felt 🙁

Hotel very good. Room was large and well very tidy with a Welsh industrial theme.

Have now received a parking charge even though I paid for parking on arrival. I was eventually able to get through to the hotel - thankfully Reece was able to swiftly resolve this issue for me. Thanks Reece 👍

Spacious rooms!

Outdated gym.

Room was nice.

I asked for an extra pillow at reception as there was only 2 flat ones on the bed. An hr later i called down to reception and was told they had been brought up. After I confirmed we hadn't received them they advised they would bring them. 30min later we still had not. Almost 2hrs later they arrived. 2hrs. Coffee was not good at breakfast, didn't taste like coffee at all. Pizzas were like frozen oven ones, salmon was dry, veg was too greasy l not enough broccoli with what looked like 1 full onion to compensate. Salmon with tender stem broccoli you might assume it would be healthier option. I was wrong.

Location and clean

The breakfast wasn’t nice