Mercure Bradford, Bankfield Hotel

I found a hypodermic needle in the car park on Monday evening , which I told the reception staff about straight away !! I went back to check that it had been removed on the Tuesday morning and it hadn’t ! I went back to the reception desk to ask why ? They told me a manager had to pick it up for health and safety reasons ! I’m sorry but for health and safety reasons it should have been put safe on Monday evening !!

Very quiet in lively surroundings.

Couldn’t get into my room on two successive nights. Kept having to go back down to reception and clearly wasn’t popular. Tea/coffee/milk needs to be replaced daily even if room isn’t cleaned.

It was near with good parking

The room was really far

Great location. generally friendly staff, clean bedroom BUT the whole hotel needs."a good wash" some of the carpets are filthy, the building is shabby. Definitely not suitable for people with mobility issues. The lift is too far away from reception and only goes to the first floor. reception is slow and you can't charge anything to your room.

It was to hot and there was no cooling fan The window was stuck open and noisy with the outside noise

Lovely old building and grounds. Good breakfast.

The hotel was a bit tired in places and could do with an update/decoration. The bed was quite small for a double and we thought we had booked 2 singles. The milk at breakfast had gone off so was either out of date or had not been stored properly so this was a big no no. It was replaced by fresher milk though. My husband had told them in advance that he would be using a mobility scooter however the disabled entrance was locked and took quite a time to get him into the hotel.

Building was impressive and our room was lovely

Huge hotel and it’s a bit run down, but still impressive. Quite a long walk to our room in the more modern wing and the corridors were very dated especially the carpet

The bedroom was clean and the bed comfortable.

NOt good at all for someone with mobility issues. The hotel is shabby in the extreme , some carpets absolutely filthy. Suxh a shame as the building is beautiful, grounds lovely and it could be such an asset.

Location and the bedroom

Hook to hand in the bathroom was damaged, bathtub was not clean enough.