Hilton Garden Inn Ontario Rancho Cucamonga

Lovely attitude, so super sweet and friendly!! Literally the best dining service I have ever received, let alone at a hotel. I would come back just to see Renje!

Rengie from breakfast was so attentive. Thanks for making my short stay wonderful.

Friendly and nice staff at the front desk that helped with a couple of requests. Comfortable and spacious room.

One night some people were arguing loudly around the hall. The gym could be better with a machine for multiple exercises.

I stayed for the first time with my fiancé, over the long holiday/Valentine’s weekend (February 13–16) was absolutely amazing. From the moment I arrived, I could tell this property takes pride in its presentation. The hotel is modern, renovated and most importantly for me, exceptionally clean. I am very particular about cleanliness, and I genuinely could not find a single thing out of place. Even the scent throughout the hotel was fresh. One thing that really stood out was how quiet it was. I didn’t hear any noise from neighboring rooms or the hallway, which made for a very relaxing stay. The bed was incredibly comfortable, and I loved the personalized welcome message with my name on the TV. Being able to log into my streaming accounts and access premium channels at no extra cost made it feel even more like a home away from home. Housekeeping did a great job, and everything was consistently well-maintained. I also felt very safe throughout my stay. The parking lot is well-monitored with roving security, and the surrounding area is lively with other hotels, shops, and restaurants. The location couldn’t have been better, directly across from Ontario Mills and just a short 10-minute drive to Victoria Gardens, which was perfect for my fiancé and me.Although I didn’t get a chance to try the breakfast or use the pool, everything else exceeded my expectations. I also want to give a special mention to Marissa at the front desk, she was friendly, welcoming, and very accommodating. Overall, this was a 10/10 experience. Whenever I’m in the area, this will absolutely be my top choice. Highly recommend!

It was clean

Despite paying nearly $200, all basic amenities were having to be a Hilton Honors member and no one explained that, hot water did not make it up to 4th floor, jacuzzi was broken, not a business hotel as represented: post-bar partying neighbors with no one at front desk to assist, breakfast was not included despite checking the box for hotels where it was. They did waive parking but really nothing could mitigate the experience for a work trip.

Breakfast was good but the portions were huge. I asked for smaller portion a few mornings and that request was ignored. Resulting in wasted food.

The dinner staff was awesome, she was attentive and had great interactions with everyone. Only had 1 bad dinner experience and that was in the cook. Had a burger Friday Feb 13 and ended up really sick a few hours later and through Valentine’s Day. Ruined my plans for Valentine’s Day. I informed the staff Sunday when I checked out.

Excellent location great facility. Highly recommended. Decent neighborhood.

I had a very pleasant experience especially at breakfast. There’s nothing like having a good meal and great service from Rengie on a beautiful morning.