Protea Hotel by Marriott Cape Town North Wharf

The location of the hotel was great. Close to Bree street that had a lot of restaurants, and close to the convention Center where the conference I was attending was. The hotel itself is cosy and the staff are really friendly.

Because one of the elevators was out of order, sometimes it took a long while for the one working elevator to arrive. And the last day, there was no hot water in the bathroom so I had to take a cold shower because I was in a hurry.

A group of us attending a conference at the Cape Town International Convention Centre (CTICC) recently occupied about seven rooms in this hotel. There is no proper drive-up to the lobby. One has to disembark on the road in front of the hotel. It's only a brief two-minute walk from the CTICC. The establishment is more akin to an apartment, with spacious rooms. As a Marriot Elite Ambassador, they were kind to upgrade my room to a three-bedroom penthouse which is extremely comfortable. However, during our week's stay, only one of the two elevators was operational. While there aren't many shops nearby, given its location in the CBD, a popular pizza restaurant is adjacent to the hotel. I particularly enjoyed their peanut cookies from the coffee house and ended up purchasing several packets to take home. Overall, it was a delightful stay, with exceptionally helpful and friendly staff, especially Zilungile.

Very friendly staff at front desk and dining. Very spacious room with lounge, kitchen. Front desk staff Surprise went all the way to walk my wife and I to a nearby shop which helped cos we were kinda worried about our safety.

Only 1 out of 2 lifts working throughout the stay.

The room and bed were very comfortable.

In-room dining/restaurant food was terrible. It's definitely made from frozen box food and not fresh at all. Even sand was present in fries ordered.

everything

Breakfast were the standard hotel breakfasts.

The single seater tables are very small.

I like the Apartment concept, it is very unique.

Very spacious

I stayed in a one-bedroom apartment for two weeks. It was lovely and had everything you needed for a longer stay. The photos you see online are the same as the room itself. It was nice to have a balcony and let some fresh air in. The people at reception always had smiles on their faces, and so did the security staff at the front of the hotel. It is so nice to be greeted with a lovely hello and big smile from the staff each day. I used the hotel gym nearly every morning. It was small, but it served the purpose I wanted. As the apartment rooms are pretty big, I could also do a workout in my room. The breakfast was nice each day, and the service was amazing. I only drink herbal tea, and most places I go overseas do not have the tea I drink, so I bring my own. Each day, Goge knew I had my tea bag and would come and grab it from me every morning to make me a pot of tea, which was so sweet and lovely. My only suggestion is to have instructions on how to use the washing machine/dryer in each room as they are not all the same. Reception had instructions but I had a different model, so it was not applicable. I couldn’t quite figure out the dryer, so the lovely Dylan came and showed me how to use it to me and my colleague. As I was going to be at a conference all day, he came and removed my clothes from the dryer and folded them so they would not sit in the dyer all day, which was lovely of him. Overall, it was an excellent stay.

It was clean and the staff was very friendly and helpful. Great breakfast and staff.

The door between the bedroom and living/dining room was very difficult to open/close