Hotel HSM Atlantic Park Hotel

Un hébergement qui n’est pas digne d’un 4etoiles, tous les services étaient payants (serviette de plage, fer à repasser, coffre-fort…). Une chambre minuscule impossible de circuler dans la chambre, du bruit tout le temps , nourriture fade et répétitive, piscine ridicule et petite voire à l’abandon.

¿Por donde empezar? La experiencia fue mejor de lo que esperaba, pero antes quiero aclarar que aunque el hotel indique ser 4 estrellas no siento que lo sea. Las habitaciones y parte de las instalaciones están un poco deterioradas, fuera de eso, la pasamos increíble; la comida deliciosa, no hay tanto ruido como esperarías por la ubicación y el tipo de turista que llega a Magaluf; la verdad bastante impresionados por todo. La ubicación es estratégica y coger pensión completa o media pensión vale la pena TOTALMENTE. El personal super amable, Raquel y sobretodo Luisa del restaurante: una mujer con mucha energía y siempre con una gran sonrisa, nos preguntaba como estabamos! Definitivamente volveremos

Queremos agradecer especialmente a la bartender profesional Raquel, es una persona amable y muy agradable.

O anfitrião demorou quase 20min para chegar ao local, após chegarmos, isso que avisamos antes que estavamos chegando. Nos indicou pegar um bonde e ir a pé por quase 15min ladeira a cima, com malas. O local era bem diferente das fotos, ficava em um prédio antigo com instalações ruins. O café da manhã supostamente oferecido não tinha nada para que pudesse ser aproveitado, ao menos uma manteiga para passar em pão. a cafeteira estava bolorada, o que não deu nem para passar um café. As fotos estão anexas. O banheiro estava entupido, no banho a agua não descia, escorrendo para fora da area de banho para o piso do banheiro todo, como consta na foto anexa, além de ser horrivel para tomar banho pois os pés ficavam completamente embaixo da poça de agua. O local era BEM barulhento, parecendo que o movimento estava dentro do quarto. Foi uma péssia experiência.

El personal fue inmejorable, especialmente Raquel, que nos hizo sentir como en casa.

Not recommended, room had a lot of dust and dirt that looked like it came from recent renovations had not been cleaned. Room door was sticking, AC did not blow cold, shower only had cold water half of the time, hallways smelled awful, dinner was terrible (see picture) , all outside noises sounded like the balcony door was open, little to no sound proofing. Beds were really hard and had really thin blankets with a few yellow stains in them. Bed did have a thicker wool blanket which looked like it was left in the mud for 3 years and then washed. It was awful. On the positive side, room was cozy after getting used to it, but definetely not even a 3 star hotel. Also breakfast was suprisingly good with fresh fruits. In summary, lacked cleanliness and wasnt up to par. 2/5 experience. Would not recommend.

Pleasant stay. We were very impressed with James at reception who checked us in at 130am. We were told that a cold evening meal have left for us in the dinning room along with tea and coffee if required, which was unexpected and very nice. We were half board. Breakfast was good, with plenty of variety. Being half board we could choose daily to have lunch or evening meal. We were a little disappointed that tea and coffee was only available at breakfast and not a lunch or dinner. This was compounded by not having tea and coffee facilities in the rooms. I think the hotel should at least have one or other. Otherwise a very nice stay, friendly and helpful staff.

Liked everything apart from the coffee and tea not made fresh and proper entertainment was lacking

Very Nice

Superbe