Red Lion Inn & Suites IAH Airport East

Nothing

I did not feel safe or very comfortable. It is a very old, dirty facility.

Awesome

Location was great

It was a dirty room someone’s used contacts were left on the bedside table and honestly it was 97 degrees in the room and on the lobby and hall it was 82 degrees in the middle of summer like come on keep the ax at 73 people need an escape for the Texas heat

Area seemed sketchy. Front desk guy was very helpful and polite.

Overall our stay was nice. We were there for the Junior Olympics. Our initial sheets had stains on them but they switch them out when asked. Their customer service was good. They could update the breakfast area. Beside that is was a good stay.

The check in gentleman was great

I never write reviews, ever, but I was so shocked by how absolutely filthy these rooms are that I felt compelled to. Roaches and dirt in the corners, bed has stains on every layer from the mattress to the “fresh” sheets and pillows, which also have hair ALL OVER. Not a little hair on one spot, but large hairs all over. The toilet had a living bug swimming in it. The hallway is FILLED with cigarette smoke and the stench fills the vents. If I didn’t have a choice due to a flight cancellation tonight, I would never have stayed here and would have slept literally anywhere else. To top it all off, the night shift front desk guy who was checking people in is rude, curt, and misogynistic (he was making uncomfortable, objectifying comments about Latinas) and curt. Please, AVOID at all costs!

When I arrived, there were 10 people checking in and the process was very slow. The elevator smelled really really bad and the person in the van had a bad attitude. I hope they improve on that, the property is very well located and the rooms were ok.