Smy Portocolom

Proche de la plage Hôtel sympa Piscine correcte Chambres propres

Hotel is really nice with big room and good view But!!!!!!!!!!!!!!!!!!!!!!! After 2nd cleaning in the room I havent found my new M.A.C. cosmetics. I didnt use it and it was in box... We have told about this situation in reseption but we have not received any feed back And what do you think happend after this???? On the next day my new Clinique cosmetics was stolen and the box of my watch was already opened!!!!!!!!! And they was in my luggage !!!!!!!!!!!! We have spoken with 3 different girls in reseption and they all just said "yeeh,its not normal. we will speak with our manager and we will solve the problem" But as in first time any feedback we havent received!!! all this cosmetics was new and it was presents from my fiancé from NY.... Think twice when you will decide to book this hotel because the worsest thing that could be in hotel is a stealing staff!!!!!!!!!!!!!!

Lovely hotel great continental breakfast close to beach and harbour the hotel has changed hands so is no longer an adult only hotel but our stay was still pleasant would recommend if you want a relaxing holiday

Great staff, Excellent choice for breakfast, Excellent service

Second stay at this hotel and still as good as ever. The hotel and rooms are immaculate, the cleaning staff exceptionally helpful. They now offer a complimentary fridge although the safe is still chargeable. The breakfast offers a great selection including fruits, continental breakfast and made to order omelettes. The pool areas are lovely for relaxing with plenty of sun beds and a pool bar for snacks and drinks ( no real facilities for children). The village of Portocolom offers some excellent restaurants although a little pricey. One thing to note, prior to May there is only one bus every 2 hours which goes to Palma. All other services to the East Coast resorts only run during the Summer. A great place for a very quiet break in an authentic Spanish resort.

The only thing that the room could of done with is a kettle. The area was lovely but nothing open at Easter.

We asked and paid for a sea view, we got a wall. We ask to be moved and they gave us a room with a view, but the air-conditioning did not work. The room was dirty with corroding switches and lights. It is the worst hotel/room we have ever stayed in. The whole hotel is dis-jointed with different building, you had to queue for dinner and you could be placed next to someone smoking. There is not one thing that I could say was good about this hotel, even the lift door crashed into you when using the lift. OLA Hotel and Hotel.com we will never use again.

The hotel was lovely, really nice decor and the staff went out of their way to help us when they could and be welcoming. They greeted us at check in with a glass of champagne each while we waited for our room. The hotel was 20 minutes walk from the main restaurants and the bigger supermarket/bars, but it was a really pleasant walk. The pool was gorgeous. The staff at the bar of the pool are great, the only qualm we had was that the food was not great at the poolside and the buffet food was also not great (we were half board). There is an exclusive pool which you can pay 10 euros to use for the day, and it was nice and quieter than the other pool, but the system for ordering food and drinks there definitely needs to be improved. The waiter who was serving the sunbeds had to keep going to and from the main poolside to gather drinks and food which was across a road and through a difficult gate! It didn't feel like elite service because he was one man serving many and it just didn't seem like a very efficient system (We had better service at the main pool). But the large four poster sun loungers were worth the 10 euros and the hotel should really consider making a bar and kitchen available at the side of the elite pool (which is possible as this is where dinner is eaten!). All in all we really enjoyed our stay.

Ola Vistama can't be faulted on value. Food is to a great standard for a holiday hotel. Location is relaxed with great views over the lagoon. Great base for seeingthe many east coast beaches if you have a car

A lovely relaxing stay as always-this was our forth visit-adults only with 'elite'extras available. Caring,friendly staff & pleasant dining outside breakfasts buffets with attractive dining levels within at night. Noticed a little more budget-minded on the food quality & selections this time but still plenty to make up a nice meal & the super desserts deserve a mention. We look forward to going back again next year