ibis Auckland Ellerslie

Water pressure was high so we loved it.

We stayed two nights only for me to make comment about this

Very central, great sports bar and bar snacks

Very comfortable

Just needed a hand towel for the bathroom

Great location, clean and friendly staff.

There was lots noise in the corridors - people shouting at all hours and banging doors.

Friendly reception staff and cleaning service staff. Comfy bed and good shower pressure. Clean room. Nice sheets.

Room had a leak. Back of shower leaking through bottom of the wall into room making carpet wet and everything stored in this area. Told reception after first morning once noticed but nothing done about it. Water also escapes all through the bathroom from the shower as door has massive gap at the bottom. This gets the toilet paper damp as is stored so low. Not much milk. Tiny packs with a dribble in them. Nowhere for the jug to go apart from the desk. Tea and coffee stored in a wardrobe. No space for bags/suitcases to be put safely. Bar staff wanting to close early all the time even though we were spending thousands. Restaurant staff rude, neglectful and extremely slow at service to the point we ate from the bar menu the restaurant service was so bad.

Good location. Very close to the clinic where we need to attend.

The location is pretty good

The first in first serve for the car parking and the honour system of telling them to then charge you sort of sucks. The lack of hand towels in the bathroom was strange. Should be standard. Easily hear any people out in the hallway, so if drunk ppl come back it’s noticeable.

Location, great! No problem with it!

Room 2037, the ventilation fan in bathroom was running very loud the whole night! No switch to turn it off. It was louder than sitting in a smallel plane close to the engines!