ibis Auckland Ellerslie

Comfortable, good breakfeast, bed comfortable

nothing

Doors were really loud and we were woken up many times through the night by people coming and going

Bed

Car park

We stayed at Ibis Auckland Ellerslie and unfortunately found the experience underwhelming. We arrived late, around 9:50pm, and while checking in, the staff member was quick to tell us to hurry and order from the restaurant as it was closing in 10 minutes. However, the directions to the restaurant were quite vague, which made the experience feel a bit rushed and unwelcoming. The hallway to the rooms felt more like a university boarding hall corridor than a hotel, which didn’t create a great first impression. We had two rooms which, while very clean, were extremely small. The décor also felt quite tired and in need of an update. Overall, due to the size of the rooms and the overall feel of the property, we would not stay here again—especially as there are other similarly priced accommodation options in the Ellerslie/Mt Wellington area that offer a better experience.

Breakfast - excellent Bed - excellent Room - see below

We stayed 3 nights, and our room was never serviced. Not once. We ran out of towels heading in to our 3rd night - and had to beg for extras from Reception.