Columbia Gorge Hotel & Spa

I absolutely love the Columbia Gorge Hotel! The grounds are spectacular. The history and beauty is unmatched. I have been coming to this hotel for a long time.

Unfortunately, whoever redecorated this hotel had no idea what they were doing. This hotel used to be beautiful and rich with timeless traditional decor and colors that made you feel like you stepped back in time with elegance and luxury. Now it looks like a cheap, run down, sad story.

The hotel is lovely and historic. The staff is so nice!!!! You couldn't ask for better customer service.

The rooms aren't very nice. You can hear everyone everywhere and they are LOUD. We didn't sleep all night. The bed was so sloped, my daughter rolled off in the night hitting her head on the nightstand. The refrigerator didn't work so my insulin went bad. That was no good at all. We tried to put the leftovers from our $200 dinner in the fridge but they went bad as well. That is after they leaked through the takeout box. The ac unit had some odd blinking red and blue light we couldn't get to turn off. It was crazy bright and we finally found a blanket we had to put over it. However, the light was so bright it shone and blinked through the blanket. All night the room felt like a raid was happening. The view was beautiful but the price for the rooms are way way way overpriced. I honestly couldn't wait to leave.

Clean, well maintained, comfortable bed..

The host at dinner was not attentive, didn’t leave one or ask if we were interested in a beverage menu. Long wait until waitress came. She was fantastic & very personable. The original weirdness from the person who sat us & then left us ignored was kind of a bummer since we were celebrating an anniversary.

Went through booking.com. They booked me twice for the same reservation and neither the hotel nor booking.com would refund the double booked room for $300.+ a night. Definitely not worth it- one room ended up costing me over 600.00. The worst customer service.

Refunded the room I was charged double for. I reserved ONE room and ended up with two reservations for the same night. The Hotel did zero to refund my money I was double charged for. They collected 300.00 extra dollars for a room that wasn’t used.

We enjoyed the stay and the property is beautiful. There were big events while there so we felt it was hard to enjoy the property overall because we didn’t want to intrude, hopefully our next stay we make it on a weekend where there aren’t back to back events!

I didn’t particularly like having to need someone to take us up the elevator because there wasn’t always someone at the front desk.

The ambience was great. Property was well maintained.Gardens were beautiful.

Dining experience was not great. Dinner service was confusing. While a perfectly capable server was trying to serve us, an elderly host was stepping in and getting everyone confused. The server at breakfast was flustered, dropped and broke a dish and was overly apologetic. She was also a bit rude.

Nostalgic and timeless..

Can't think of anything.