Pezula Nature Retreat

Beautiful place, lovely staff, great room Spa treatments amazing

A shame about the water shortage do o bath or hot tub but understandable.

Great big room with fire place. Great facilities including pool and gym. Reception staff very friendly.

The breakfast experience was disappointing. Although breakfast was included, we were still presented with a bill at the end of each meal and encouraged to leave a tip. This process felt unusual compared with other hotels. On one occasion, the server also gave us a speech explaining the tipping process, which made the situation awkward and uncomfortable. We also noticed that on the bill the section showing the “recommended tip” had been scribbled out so that the suggested amount was not visible. This happened on more than one morning. Overall, the process felt poorly designed and did not align with the otherwise excellent service we received from the rest of the resort staff, who were fantastic. For some reason the breakfast was halal. Aside from halal slaughter practices being cruel and unethical, it also significantly reduced the range of options available. The bacon and sausages that were served were noticeably poor quality. Laundry services were also extremely expensive — a small wash cost around R1,200. Finally, housekeeping did not replace the fire starters during our stay.

Cleanliness, esthetic of the space the african touch is lovely The staff was so professional and friendly beyond exception Made our stay pleasant

The views, the open fires in the bar and fire pits outside, tranquility, good food, excellent value welcome massage

Just the peaceful environment. Its green everywhere. Very relaxing.

Very quite, relaxing and peaceful. Loved it.

Große Zimmer, gutes Frühstück

Leider sind die von uns gebuchten Golfrunden nicht bestätigt worden. Das war ärgerlich weil ich dieses Hotel auch wegen dem dazugehörigen Golfplatz gebucht habe.