Homewood Suites by Hilton Holyoke-Springfield/North

Staff was very kind. Good atmosphere, pool was nice not to cold, gym was nice and welcoming l. Would definitely come back.

I enjoy the accommodation and overall staff was great.

Housekeeping not checking up. We had lots of dirty towels and having kids in the room, you can only imagine. Trash was piling up, when calling and I was told that housekeeping leaves at a certain time. The lady that came up did take the dirty towels but she didn't take the trash.

Driving up to the hotel the landscaping was very impressive and beautiful. The gentleman at the front desk was friendly and helpful. Room was clean and the bed was comfortable. We have no complaints.

Clean and comfortable! Room was awesome so much space and the sofa with roll out was a lifesaver.

Na

The location of the hotel is excellent. The presence of a basketball court was a particularly important factor for us. The pool, 24-hour hot coffee service, complimentary popcorn, and other amenities provide guests with pleasant experiences. All the staff members are very friendly, but I would especially like to thank Mr. Kymali Gray at the reception for his warm, helpful, and professional attitude. I would particularly recommend this hotel for families with children.

Needs an update , but very nice hotel ,

We were 4 women on our last night and the room was great. We had 2 bedrooms and mini kitchen. It was nice for the 4 of us to to be together. Breakfast was very good and staff were very friendly.

Big room. Great location.

Furnitures are a bit worn down.