Residence Inn by Marriott St. Louis Downtown

The breakfast buffet was the best part. Nothing to write home about, but had a lot of options. Some items better than others. The breakfast is the only part I really liked to be honest.

Everything else. The rooms were NOT clean, TV was incredibly slow and programmed wrong. Room was much smaller than expected. The pull out bed was so thin it was a joke. The pillows were incredibly small. Ceiling was falling apart. Outdated bathroom. Just horrible. Will not stay again. Oh and parking is an extra $30/night!

Easy to get too. Was nice they had a pool.

Pool edges really need cleaned. Elevator could of used some tlc. We didn't like that we constantly heard sirens going off. For as much as you pay a night you shouldn't have to pay for parking.

The cleanest

Dislike nothing

It’s a good location. Everything is within a 20 minute drive.

We were not impressed with our room. We had the following issues: - The tub wouldn’t drain. Maintenance did fix it, but they took out a bag full of hair that was clogging up the drain. Very gross. - We picked a room with a small kitchenette so we could save money and bring our own food. The fridge didn’t work properly. On the lowest setting it completely froze all our fresh food. With replacing the food we bought, it cost about $80 extra. - They didn’t provide enough towels or toilet paper and we had to go to the front desk to get more. - The door to get into the room didn’t work well and it was very difficult to get it open. - The dishwasher didn’t work and was dirty on the inside. - You have to pay to park, but they never tell you how much it is. It ended up being $80 for 3 nights. We tried to talk to management, but they always told us they weren’t there. They gave us a business card, but the email won’t accept any emails.

Unfriendly staff, borderline rude

Cleanliness

Dirty bed, dirty kitchen, dirty bathtub. Safety hazard as my 5 year old child opened the window and there was no screen or limit to how far the window opened, which was all the way up and she could have fallen out. Went to the pool and it was full of clumps of black hair throughout the entire pool. One hour after paying and checking in I went to front desk to check out and was denied any sympathy or refunds. Traveled for my birthday and mother’s day to spend it swimming and staying in what I thought was a clean facility. I was not comfortable staying there. Very dissatisfied and disappointed. we had to find and book another hotel at 8pm instead of enjoying our time.

Very clean and staff was kind and very helpful

Shower dripped in our bathroom.