Venus Beach Hotel

The cleaning staff was always polite, and accomdating.

The hotel was not operating fully as the gym and in door pool was not available. The staff were friendly but the rooms were not cleaned property. Dusty on floor and in drawers. The menu for children was very repetitive spaghetti bolognese, fish fingers or chicken dippers. The chef could have been more friendlier in dishing out the meat dishes. The pool was great and appeared to be cleaned every day.

This hotel is not a 5 star as advertised. The hotel is dated and needs a revamp. The hallways to get to room need to get painted, very bad shape. One thing in particular I didn’t like was having to put a 40 euro deposit to get 4 pool towels, and it had to be cash. The indoor pool was out of service. The rooms are clean and comfortable and the staff is friendly.

The staff is amazing

Not a 5 star hotel or experience. Hotel looks tired and staff are unhelpful and almost annoyed at being asked anything. We ordered room service and the order was accepted but not delivered and when chased was told that room service had finished at 10pm, despite order being placed before that. Towels are rationed strictly and deposit needed for each one. House keeping sloppy and inconsistent. Strict rationing of room keys. €70 charged for late check out. We won’t be staying here again.

I was very disappointed with my stay. The staff were consistently rude, which made the experience quite unpleasant. The room was not clean and looked outdated, especially the bathrooms, which were in poor condition. Although I paid for an all-inclusive package, I was still charged for basic items like coffee, ice cream, and bottled water. We were also only allowed access to one restaurant, and the food offered was limited in variety and quality. There were no proper options for vegetarians or those who require halal food, which was frustrating and unacceptable for an inclusive service. Additionally, there were no activities provided for children around age 10, making it unsuitable for families with older kids. Overall, this is not a 5-star experience and I would not recommend it.

Stay was great, just DO NOT take a room facing the street. There is construction going on at 7am. Could not sleep, noise was crazy.

Please believe the other reviews when they say that this is not a 5* hotel, so if you are hoping for luxury aesthetics and luxury service, you will not get that here. The hotel overall is dated, the room had stains in the curtains and walls, dust on the room phone, in the vents. There was no extractor in the bathroom nor a window. They only give you a bottle of water on the first day and thereafter, water costs 6.50 euro. Houskeeping did a good job at refreshing the room each day, but overall the room can never be classed as 5*. There were good facilities i.e. a free tennis court and the beach front location is what made me not rate this a 0/5. The other facilities i.e. games room and gym, again, were extremely poor in terms of aesthetics. Lastly, the breakfast. This was the worst breakfast i've ever had in a hotel and was absolutely not 5* standard. With 5* hotels, I am used to the hotel staff taking your drink order but here, you have to line up at the coffee machine or juice machine and that is literally all you get in terms of drink options. The coffee was so bad that I had to pour it away straight away. The apple juice was incredibly sweet that I again couldn't drink it. They do not cater for diverse dietary requirements. We had breakfast once on the first day (we just had eggs and beans as they do not have anything for people who do not eat pork), and then thereafter we never ate in the hotel again because the options were just so disappointing.

Was annoyed that you need to deposit cash to get pool towels. No CC.

There wasnt a vairety of food