SOL by Meliá Puerto de la Cruz Tenerife

The hotel is in a good location near the city and the beach, it’s pretty big, lovely pool and views and amazing staff that goes above and beyond. The buffet serves nice breakfasts but the dinners are not great. Plus you have to pay extra for drinks (worth knowing)

The rooms need serious updating, when you have a room facing the ocean, the wind is very loud and the room tends to get cold at night. Bathrooms were old and dirty, with a slight smell of damp. Nothing the cleaners could do to help, it’s because the rooms are just old.

Me encantó la tranquilidad y el trato del personal

Petit-déjeuner en abondance sucré / salé

El sitio donde está está muy bien buenas vistas tanto mar como al campo

Principalmente no me gustó no tenía escobillas en el baño las empleadas no tienen por qué aguantar la basura de los demás

Breakfasts are very good and plentiful. The location is great, but we arrived at a time when the streets around the hotel were being renovated. So, it was chaotic around the hotel—but that's not the hotel's fault.

The door openers had to be re-coded four times during my stay because the doors wouldn't open. And the housekeeping staff—if we hadn't posted a sign saying we were still asleep, the staff would knock and quickly enter the room. So, on two occasions, the maid saw me completely naked because I hadn't had time to get dressed. She ignored my calls to wait.

Todo genial, excepto los refrescos a la hora de cenar que me parecen muy pequeños para el importe que cobran. Y el personal del comedor, cocina y cafetería, tan amables como siempre.