Hotel Forum

Precioso hotel con mucho encanto

La habitación que nos dieron era un poco antigua pero muy confortable

Flott beliggenhet og fin hage

Great location, lovely courtyard with lemon trees. Clean, helpful staff and great breakfast Organised a great guide for the ruins for us

No tea or coffee in the room although did bring when asked for some. Sofa bed not the most comfortable

We recently stayed at the Forum Hotel Pompeii and had a mixed experience. There were definitely some positives, but several issues left us disappointed, especially considering this is rated as a 4‑star hotel. To start with the good: the location is absolutely perfect, and the staff were friendly and welcoming throughout our stay. The hotel and our room were spotless, and the bed was very comfortable, which we really appreciated. Breakfast overall was very good, with a nice selection and generally enjoyable food. However, one morning a member of our party tried the mozzarella cheese and found it sour and clearly past its use‑by date, which was concerning from a food‑safety perspective. The room we were given did not match the description on the hotel’s website. Instead of a courtyard or city view, our window looked out over the back of the hotel, a tin roof, the bin area, and a large, constantly humming air‑conditioning unit. This made the room very noisy, especially at night. The air‑conditioning inside the room was also poor, leaving the room uncomfortably warm. Normally we would have opened the doors or windows for fresh air, but the noise from the external unit made that impossible, which really affected our comfort. We later discovered that the hotel has a roof terrace, but we were never informed about it or told how to access it. We only read about it on the website on our last day, which was a real shame, as we would have liked to use it during our stay. The room itself felt outdated, with a chipped mirror in the bathroom and a generally tired, dated feel. For a 4‑star property, we were also surprised that there were no tea or coffee‑making facilities in the room. On checkout, we were also charged for a “service” fee, but it wasn’t explained what this charge was for. To avoid confusion or any potential conflict, we simply paid it, but ideally guests should be clearly informed about what they are being charged for. Overall, while the hotel excels in cleanliness, staff friendliness, and location, the facilities and room quality don’t live up to a 4‑star rating. I would still recommend the hotel, but future guests should be aware of the points above so they know what to expect.

La ubicación

El acceso a nuestra habitación por una terraza abierta a la que no llega el ascensor. El servicio en el desayuno

Personnel accueillant. Hôtel proche du site archéologique. Aucun bruit. Petit déjeuner super.

Chambre confortable mais mériterait d’être modernisée. Les couloirs sont froids et venteux l’hiver car ouverts à l’air libre. Carte du restaurant ok sauf les desserts surgelés…

Central and beautiful outside area with lemon trees

Nothing

Die Lage war hervorragend, das Personal war sehr nett. Von außen top gepflegt.

Die Zimmer sind etwas in die Jahre gekommen. Hier und da etwas abgewohnt und Schimmel im Bad.

The location of Hotel Forum is ideal in that it is located just outside one of the main entrances to Pompeii. An added bonus is that the room included free parking (via the Hotel's parking pass) at a parking facility across the street. The staff was professional and friendly and the room was extremely comfortable. We would stay here again.

Excellent location. Friendly, courteous staff especially Paulomino who was incredibly attentive - a real credit to the team.