The Unexpected Ibiza Hotel - Ushuaïa Club entrance included

La ubicación

Mi habitación tenía un problema serio con el aire acondicionado, no sé qué pasó pero toda mi estancia tuve demasiado calor, no funcionaba bien. Pagué demasiado dinero por esas dos noches en mi habitación y no quedé conforme con lo que pasó

What I did like: • The breakfast was excellent overall. • Mar at the reception desk was exceptionally kind, professional, and helpful. She was one of the few staff members who genuinely made us feel welcome. • Entry to the parties was very smooth, with no waiting in long lines and no unnecessary checks of drinks.

What I did not like: • The reception staff were generally unfriendly and rarely smiled or made guests feel welcome. • One receptionist told me there was no manager available, which later turned out not to be true. • The answer to almost every request seemed to be “no” or “we don’t have that.” • No complimentary water was provided in the room. • We asked for a cup at the gym and were told none were available. • We requested a luggage rack and were told the hotel did not have one. • When I asked for an iced coffee, I was simply given coffee, milk, and ice and told to prepare it myself.. • The overall atmosphere often felt stressful rather than welcoming. • Housekeeping did not consistently refill the hand soap and body lotion after cleaning the room. • There were visible stains and cleanliness issues on the pillows. • The shower flooded the bathroom floor. • We experienced problems with the room door lock. • There was an unfortunate incident regarding medication that was handled poorly. • We also experienced a separate issue related to our room, which added further frustration to our stay. • The parties were extremely overcrowded. • In many areas of the venue, it was difficult or impossible to actually see the stage.

eigentlich wircklich alles wunderschön

Leider hatte man keinen Platz am Pool meistens. jedoch gab es immer am Strand Platz.

Staff is nice and facilities are very nice.

Elevators are a bit slow.

Sıcak karşılama ile başlayan kusursuz hizmet anlayışı, eğlencenin ortasında konaklama imkanı, temiz odalar ve daha fazlası Doğum günüm için hediye ettikleri şampanya için ekstra teşekkürler.

Hiçbir şey