Hampton Inn & Suites Knoxville-Downtown

What a lovely hotel. The room was clean, comfortable and in good repair. At check-in Chris was friendly and welcoming. The breakfast attendant, Darla, was friendly and so helpful. The breakfast area was clean and food kept fresh. What a lovely, relaxing experience.

All staff very helpful, especially Chris on reception. Very comfortable room.

Hotel staff is very kind. The rooms are nice as well.

Chris was very helpful talked me through the process to get a military discount.

Location was great. Front desk staff very friendly. Breakfast was good and well maintained.

The noise from street and from pets staying at the hotel was not ideal. They give you ear plugs which gives you an idea of the ongoing issue. Parking charge is high for the location as well.

Wow. Staff at Main Street Hampton Inn saved the day, and the night! We were stranded on I-40 at 11 pm on 5/15, in dire need of shelter and a solid repair service. It’s UT graduation weekend, so this hotel was jammed. Night staff was wonderful! Not only found room for us, but upon our arrival, had compiled a list of contacts for repairs. No luck with those vendors, so Reed came to our rescue (with assistance from David), helping with the car, taking to a shop, once we found the right place, courtesy of amazing Ebony! And had a road side service curtesy of Jeremy! (More about him in a sec). Yes, hotel was full, clean and welcoming, all you would hope for in a Hilton brand, but staff was incredible, going the extra mile with a smile, even though their plates were already overflowing. The team takes on the personality of the coach. Clearly, Jeremy has set the tone for exceptional hospitality and his teamwork is dream work.

Terribly loud and uncomfortable bed. Poor sleep.

The whole staff was very nice. Special shout out to Chris, who was very accommodating and went above and beyond to assist with parking for our extra large vehicle.

Stayed the night here on a family trip, and we loved our experience! We were greeted by Chris who was super friendly and very helpful. The room was very clean and spacious, all the staff were very kind, and the complementary breakfast was top tier! The location was also very good, we were able to walk most everywhere downtown from the hotel pretty easily! And the free cookies in the lobby were a nice touch. We loved our stay here.

We enjoyed our stay. Chris at the front desk was extremely helpful and went above and beyond for us.