Hotel De La Opera

Check-in & Out

Property Notes

Rates are tax exempt for foreigners or Colombians living abroad having entered the country less than 180 days from check-in time. They must present their stamped passport. Please note, the spa is closed on Mondays due to maintenance work (or Tuesdays when Monday is a national holiday in Colombia). Restaurant schedules La Scala Restaurant (first floor) Service from 6:30 am to 10:00 pm from Monday to Sunday. El Mirador Restaurant (fourth floor) Service from 12:0 ft to 9:00 pm from Sunday to Wednesday and from 12:0 ft to 10:00 pm from Thursday to Saturday. El Automatic bar (first floor) open from 12:00 noon to 10:00 pm. from Mondays to Sundays. People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel. Please note that when booking 3 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation. For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.