Clarion Pointe Charleston - West Ashley

I stayed in a 2Queen Bedroom for two nights. The location, surrounding environment, and staff service were good. Also, having the bedroom and living room separated by a door, with a mini-kitchen in between, was very nice. However, there were some points that concerned me. The first room I was shown had a door that was difficult to close; I had to slam it shut with force. The next room they showed us had a slight musty smell inside. Standing barefoot on the carpeted floor made my socks wet. The ceiling light bulb was missing, making the room dark. Also, the bathroom fan wouldn't turn on even when the switch was on. Since it's a budget hotel, maybe this is what you get.

Room had a bad smell, was very old & not very clean. Mirror closet doors were broken & mirrors were cracked. One bar of soap. Had to ask for hairdryer - wall attachment had no hairdryer. Breakfast was terrible - biscuits/grits, cereal, waffles. Looks like more was there earlier but stuff was not refilled & we were there within first hour. No bread, no toast. Carpet was filthy. Pool was closed & grimy. I’m not very picky but this was particularly bad.

Hotel was definitely showing its age. Desk staff made an inappropriate comment about several other guests when checking in. Sink was cracked and leaky. Given its proximity to the Savannah Highway, the rooms were surprisingly quiet. Breakfast offerings were minimal.

The space of the rooms

Came here with my children. The property was moldy & infested with roaches. The rooms weren’t clean at all. Bed linens dirty ! I tried speaking to a manager who was supposed to be in at 7, but has yet to have gotten there. I checked out early. I have wayyy more photos but only allowed to upload 4 !

It had a really bad odor in the whole hotel, only 4 things for breakfast options, TVs didn’t work, floor was soaked. Was put in a room that wasn’t even cleaned and had to move rooms 3 times. People banging loudly in neighboring rooms. No light switches in the actual bedroom only a lamp. Just a overall bad experience