Clarion Pointe Charleston - West Ashley

Yes — I’d like to share how much I appreciate the way this hotel approaches the guest experience from start to finish. Every part of my stay feels intentional, from the moment I walk in to the moment I check out. The staff is consistently warm, patient, and attentive, and that sets the tone for everything else. They don’t just answer questions — they genuinely help, and they do it with a positive attitude that makes you feel welcome. What I value most is how effortless their stay is. The rooms are always clean, comfortable, and thoughtfully prepared, with all the essentials already in place, so I never have to worry about what I forgot to pack. Fresh towels, crisp linens, working amenities, and a peaceful atmosphere make it easy to settle in and relax. Housekeeping does an excellent job, and it shows in the small details that make a room feel cared for rather than just cleaned. The property itself is well‑maintained and feels safe, which is something I never take for granted when traveling. The common areas are tidy and inviting, and everything functions the way it should — from the Wi‑Fi to the in‑room appliances to the amenities that make travel more convenient. The team takes pride in keeping the hotel running smoothly. Overall, what stands out most is the consistency. Every stay feels dependable, comfortable, and genuinely welcoming. It’s rare to find a hotel that gets the fundamentals right while also creating an environment that feels warm and personal, but this one does. That’s why I keep coming back and why I recommend it to others.

Location near different places

Staff was rude, room wasn’t up clean tv didn’t work and pull out bed was dirty l. Went to get more sheets and the front office said they were going to bring them up but never did & had other people hair in shower

This hotel is very dirty

Nothing , the say breakfast is and 6am and all it is is cereal with milk

Locaation, close to interstate highway.

I needed to do laundry, coin operated machine were there, however I didn't have quarters. Front desk didn't have any either. They suggested I walk down to gas station, they didn't have any either. I drove to laundrymat 7 miles from hotel. Either have change at front desk or place a "change" machine in laundry room for guests to get quarters.

Good location

The hotel smelled bad, the room was dirty, also the room had roaches and i think bed bugs.

Room outdated. First room smelled and tub leaked. Move to a new room. Beds old outdated chairs stained bedsheets stained. Rooms for mist part clean. Paint in bathroom peeling. Very dated needs updating.