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9.8 / 10 Guest Rating

Shangri-La Suzhou

168 Ta yuan Road, Suzhou, cn

Shangri-La Suzhou - main view

About the Property

Luxurious Accommodation with Stunning Views
Experience the breathtaking city views from the comfort of your modern room at Shangri-La Suzhou. The floor-to-ceiling windows, plush bedding, and branded amenities ensure a lavish stay.

Ultimate Relaxation and Wellness
Indulge in a range of leisure facilities at the hotel, including a 24-hour fitness center, indoor pool, outdoor tennis courts, and a fully-equipped spa offering rejuvenating treatments. Unwind in the sauna or whirlpools for a truly relaxing experience.

Exquisite Dining Options
Savor a culinary journey at the hotel's restaurants - from traditional Huai Yang and Cantonese dishes at The Shang Palace to fresh sushi at Nishimura Restaurant. Enjoy international buffets at Café Soo and grab a quick bite at Deli Soo.

Book your stay at Shangri-La Suzhou for a luxurious and memorable experience!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that only a valid government-issued ID card is acceptable for Mainland Chinese citizens. Please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's SPA and restaurants are closed until further notice. Breakfast is served at the Executive Lounge on floor 48. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
Deluxe King Room - Photo 7
Deluxe King Room - Photo 8
1/8

Deluxe King Room

Room comes with a TV, DVD player and an private bathroom with a bathtub. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

42 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

DOUBLE Deluxe Room 1 King

Non-refundable
Room Only
20% OFF$136.66

$109.33

Includes taxes & fees

DOUBLE Deluxe Room 1 King

Non-refundable
Breakfast Included
20% OFF$177.15

$141.72

Includes taxes & fees
Cityview Skyline Premier King - Photo 1
Cityview Skyline Premier King - Photo 2
Cityview Skyline Premier King - Photo 3
Cityview Skyline Premier King - Photo 4
Cityview Skyline Premier King - Photo 5
Cityview Skyline Premier King - Photo 6
Cityview Skyline Premier King - Photo 7
Cityview Skyline Premier King - Photo 8
1/8

Cityview Skyline Premier King

Room comes with a TV, DVD player and an private bathroom with a bathtub. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

55 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Cityview Skyline Premier King

Non-refundable
Room Only
20% OFF$162.41

$129.93

Includes taxes & fees

Cityview Skyline Premier King

Non-refundable
Breakfast Included
20% OFF$202.13

$161.7

Includes taxes & fees
Horizon Deluxe King Room - Photo 1
Horizon Deluxe King Room - Photo 2
Horizon Deluxe King Room - Photo 3
Horizon Deluxe King Room - Photo 4
Horizon Deluxe King Room - Photo 5
Horizon Deluxe King Room - Photo 6
Horizon Deluxe King Room - Photo 7
Horizon Deluxe King Room - Photo 8
Horizon Deluxe King Room - Photo 9
Horizon Deluxe King Room - Photo 10
Horizon Deluxe King Room - Photo 11
1/11

Horizon Deluxe King Room

Guests can enjoy Executive Lounge access and use mini-bar worth of CNY 275 for free. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

42 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Horizon Deluxe Room 1 King

Non-refundable
Room Only
20% OFF$207.11

$165.69

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
Deluxe Twin Room - Photo 6
Deluxe Twin Room - Photo 7
Deluxe Twin Room - Photo 8
1/8

Deluxe Twin Room

Twin-sharing room comes with a TV, DVD player and an private bathroom with a bathtub. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

42 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room 2 Twins

Non-refundable
Room Only
20% OFF$136.66

$109.33

Includes taxes & fees

Deluxe Room 2 Twins

Non-refundable
Breakfast Included
20% OFF$177.15

$141.72

Includes taxes & fees
Horizon Deluxe Twin Room - Photo 1
Horizon Deluxe Twin Room - Photo 2
Horizon Deluxe Twin Room - Photo 3
Horizon Deluxe Twin Room - Photo 4
Horizon Deluxe Twin Room - Photo 5
Horizon Deluxe Twin Room - Photo 6
Horizon Deluxe Twin Room - Photo 7
Horizon Deluxe Twin Room - Photo 8
Horizon Deluxe Twin Room - Photo 9
Horizon Deluxe Twin Room - Photo 10
Horizon Deluxe Twin Room - Photo 11
1/11

Horizon Deluxe Twin Room

This twin room has a hot tub, electric kettle and mini-bar. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

42 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Horizon Deluxe Room 2 Twins

Non-refundable
Room Only
20% OFF$207.11

$165.69

Includes taxes & fees
Executive Suite King - Photo 1
Executive Suite King - Photo 2
Executive Suite King - Photo 3
Executive Suite King - Photo 4
Executive Suite King - Photo 5
Executive Suite King - Photo 6
Executive Suite King - Photo 7
Executive Suite King - Photo 8
Executive Suite King - Photo 9
Executive Suite King - Photo 10
Executive Suite King - Photo 11
Executive Suite King - Photo 12
1/12

Executive Suite King

This double room features a electric kettle, hot tub and air conditioning. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

82 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive Suite 1 King

Non-refundable
Room Only
20% OFF$287.04

$229.63

Includes taxes & fees
Premier Room, 1 King Bed, Hill View (Skyline) - Photo 1

Premier Room, 1 King Bed, Hill View (Skyline)

1 King BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Premium channels Food & Drink - Electric kettle and room service (limited hours) Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
TVTelephoneHair dryerBathrobeDeskPrivate bathroom

Hill View Skyline Premier King

Non-refundable
Room Only
20% OFF$174.89

$139.91

Includes taxes & fees

Hill View Skyline Premier King

Non-refundable
Breakfast Included
20% OFF$214.66

$171.73

Includes taxes & fees
Horizon, Premier Room, 1 King Bed - Photo 1
Horizon, Premier Room, 1 King Bed - Photo 2
Horizon, Premier Room, 1 King Bed - Photo 3
Horizon, Premier Room, 1 King Bed - Photo 4
Horizon, Premier Room, 1 King Bed - Photo 5
1/5

Horizon, Premier Room, 1 King Bed

1 King Bed700-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - Premium channels Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

65 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeDesk

Horizon Premier Room 1 King

Non-refundable
Room Only
20% OFF$232.14

$185.71

Includes taxes & fees

Guest Reviews

9.8
Exceptional152 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the comfortable rooms.

Categories

Cleanliness10.0
Service9.5
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage9.0
Overall Experience10.0

Select topics to read reviews

J
Jun
Verified booking
Standard Room
Stayed in Feb 26, 2025

"Good"

2.0

Terrible Service

Helpful?
D
DayanechCH
Verified booking
review category business travellers
Standard Room
Stayed in Jan 21, 2025

"Very good"

8.0
Helpful?
P
PingsgSG
Verified booking
review category business travellers
Standard Room
Stayed in Dec 27, 2024

"Superb"

9.0
Helpful?
P
PingsgSG
Verified booking
review category business travellers
Standard Room
Stayed in Dec 27, 2024

"Superb"

9.0
Helpful?
Y
YongsgSG
Verified booking
young couple
Standard Room
Stayed in Dec 16, 2024

"Encountered very bad experience due to water leaking from hot/cold water supplying lines."

4.0

We encountered non stop water leaking from hot/cold water supplying lines in the toilet/Bath room. unable to use the toilet. The water was leaking from Hot/Cold water supplying lines. The Toilet/Bath room floor was covered by pool of leaking water. We contact the front desk, the technician was arranged, and the technician was arrived to our room at 35 floor after 30 minutes, to attend the water leaking problem. very bad experience. The technician fixed the problem about one hour, good technician.

Helpful?
W
WeisgSG
Verified booking
family with young children
Standard Room
Stayed in Dec 14, 2024

"Good"

7.0
Helpful?
B
BanovahkHK
Verified booking
family with young children
Standard Room
Stayed in Nov 17, 2024

"It was a good stay, but next time I will stay at the Marriott hotel."

8.0

there were no items for western visitors at the breakfast. You should offer cheese, cold cuts, western food as well.

see above

Helpful?
A
AbdulmuinegEG
Verified booking
review category business travellers
Standard Room
Stayed in Nov 10, 2024

"Exceptional"

10.0
Helpful?
O
Oberschneider
Verified booking
Standard Room
Stayed in Oct 24, 2024

"Good"

6.0

Hotel is getting a bit old, aircon needs to be set to 16 deg to cool a little. Good location though.

Helpful?
Y
YokemyMY
Verified booking
family with young children
Standard Room
Stayed in Oct 18, 2024

"Good location, value for money, clean and excellent helpful concierge @ Mr Abel Chen."

5.0

Breakfast was good in general, especially the onsen egg (Japanese section) was very well done. Thank you to the young chef who was willing to make a new batch upon my request as I was late for breakfast.

The Shangri La is a bit dated, Air Cond unable to adjust to our liking so it was warm at night.

Helpful?