Villa Renaissance

L’emplacement est idéal ! Près de tout !! Et peu importe l’heure d’arrivée à la plage il y a toujours des chaises et parasols disponibles

Nous avons réservé un an à l’avance après notre premier séjour en demandant la même unité de condo et arrivés sur place on nous avait attribué un autre condo pas du tout avec la même vue ni le même intérieur . Une réelle déception

I love the location. This is the third time that I’ve stayed at Villa Renaissance and really like being able to walk to many restaurants. And the resort is quiet overall. I also love that there is only one row of beach chairs at this resort, not 3-4. Very nice workers at the resort.

This time, we stayed at a unit on the far right side. Friday and Saturday nights we could hear music loudly until about 2 am. The unit was nice but the pans were not nice nor was the silverware. Super cheap. For $1000/night, cheap but decent ceramic pans can be bought for the unit and better silverware. I even had better silverware than this years ago during my college days when I had zero money. I also woke up on the last day with a lot of crazy bug bites on my neck/shoulders and extremities. It looked like bed bug bits and they itched a ridiculous amount. I’m not sure why it would happen only at the end of our stay, but not a good ending.

Wunderschöne Apartment und die Lage

Excelente

Muy buena

Best location. The beach and pool are a short stroll from you any of the villa’s.

Letter to Turks and Caicos Resort [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date: July 24, 2025] [Hotel Name] [Hotel Address] [City, Turks and Caicos] Dear Sir or Madam, I am writing to formally demand a full refund for my recent stay at your resort from [insert dates of stay]. My experience was marred by multiple unacceptable issues that significantly impacted the quality of my stay, and I am deeply disappointed by the lack of adequate response from your staff. On the second day of my four-day stay, brown water was coming from the bathroom sink, shower, and bathtub. I immediately contacted the front desk to report the issue, but I was not provided with an estimated time for resolution, an apology, or an offer to relocate to another room. This issue persisted for 24 hours, severely limiting my ability to use essential facilities and compromising the hygiene of my stay. On the third day, a strong sewage odor permeated my room, creating an unpleasant and unsanitary environment. I again contacted the front desk, and once more, I received no apology or estimated time for resolution. While the issue was eventually resolved later that night, the smell lingered until the morning of my final day, further diminishing my experience. Additionally, I encountered unprofessional behavior from a member of your staff. On the third day, I inquired at the front desk about the availability of a beach attendant to assist with finding a beach chair.