Hotel Tetora Otsu Kyoto

I've stayed in the Tetora Otsu for 5 nights in April and had really pleasant experience. Hotel is clean, right at the train station but quiet and comfortable. It takes only 10 minutes to reach Kyoto by the train that is covered by rail pass. Staff is friendly and despite their lack of English knowledge they've been trying hard to help and meet all our needs. They've kept apologizing for not understanding the English which was so nice of them considering that we should feel bad about not speaking their language.

The hotel staff were very friendly, even with limited English. The only thing to be improved that I could think of would be to provide free wifi in the room, rather than through a LAN Ethernet port.

This hotel was pretty convenient. It is literally above the Otsu Station. It was easy to get from there to Kyoto Station (maybe 5-10mins). The staff is kind and friendly. The hotel is clean and relatively spacious compared to our similarly priced hotel near Tokyo. Our one complaint is that there is no wifi. They do have one computer that hotel guests may use, but if someone else is using it, then you may be out of luck. We went to a local cafe to use their wifi when we saw that the one computer was in use. The same person was still on the hotel computer when we got back several hours later.

No problems at all, perk free functional business hotel. Right next to Otsu station which is only 10 mins from Kyoto. Nothing to complain about but certainly not standout in any way shape or form.

This was a very nice hotel. It was located right above the subway so it was easy to get to. The down side to that was that we were hearing the trains and the announcements for them all day and all night. But the customer service was great. It was located near a grocery store and a 7-11 so I could use my American ATM card to withdraw cash. Very conveniently located only 2 stops from the Kyoto station. I would definately stay here again.

The Good: We found the hotel staff to be very kind (although not too helpful -- there were no English speakers and we do not speak Japanese). Our room was clean and cozy, and the hotel was quiet. It was very convenient to be literally ABOVE the train station -- but we found that the JR line closed too early for our New Years' festivities (we had to wait 45 minutes on a very cold train platform at 2:30am on New Years). The Bad: We were not aware that the hotel did not have WIFI...or any means of acquiring internet for our devices (they did offer an ethernet cord...not helpful for using tablet or smartphones).

Hotel Tetora offers a very good deal: great location by the JR Otsu station, clean, large rooms, and friendly helpful staff. Just a few things disrupted my stay there: 1) No WIFI--this is not acceptable; 2) the vending machine room was dirty. Also, if you are a foreigner using a JR Rail Pass, you will not be able to use the easy entrance to the train station, you will have to go all the way around to show the JR staff member your pass in order to get in/out.

Despite their language limitation, the staff manning the front counter went out of their way to help us find information about places we intended to visit by providing us with maps and train details.