Villa del Arco Beach Resort & Spa Cabo San Lucas

I loved my stay. I took off 1 star because of the horrible service from El Patron restaurant during the Dallas Mavs game and the next day guests fighting during the one night I decided to stay in my room to rest.

The place smelled like a dirty mop They had the water turned off for 12 hours at night. You couldn’t flush the toilets

The property was okay. Didn’t love didn’t hate. Not sure we will be back.

I was impressed by the food and quality service. We had a great time.

The property was beautiful. Unfortunately it’s a family-friendly resort filled with noisy kids who kept us up every night banging doors and running amok. The other big issue we had was the constant requirement of signing for every single order, even though this resort is an all inclusive. Every meal, every drink, you’re signing a receipt so the wait staff can get a tip. They follow you down to the beach or go directly to your room to make sure you sign for any service. At the all inclusives we’ve experienced, we’ve tipped with cash after service and never saw a bill, which made for a more relaxing experience. Lastly, we were accosted by hawkers at every turn once we left the hotel. You couldn’t walk a few yards without someone trying to hustle you into buying something. After a while it gets very aggravating. Not my idea of a relaxing get away.

The staff was incredibly friendly and helpful. I was ill while their and they arranged for a in-room visit by local doctors and then followed up repeatedly in the days afterward to see how I was feeling and ask if I needed anything. They could not have been more thoughtful and caring. The property is also fantastic and the food was excellent.

Was a beautiful property with kind and professional staff! Might be nice to slowly update the rooms and have complimentary more accessible with longer durations!

Drinks were filled half way when I asked without ice Not right

Wonderful service. You never have to leave the properties) if you just want to stay in one place with a variety of restaurants and things to do

The staff at spa and restaurants were wonderful. The concierge services were a little frustrating. The property is very clean but starting to be a little run down. An elevator was being repaired. Location is amazing. Taxi service is readily available. Property feels very safe and security is tight.