Residence Inn by Marriott Boston Marlborough

Very very dated hotel, furniture, carpet everything. The 1st room had varnish sticking to our luggage & clothing bcoz we initially didn't notice it. The leather on the dining chairs was frayed & peeling, sofa & carpet was dirty, bathroom had mold & bathtub seemed like would fall apart. We called for change of room & the 2nd was stinking from the previous occupants food but didn't have fresh varnish staining our things so we chose but still had bathroom mold & weird bathtub. The dishwashing scrub was not sealed & liquid was half used, so didn't use them but utensils needed a clean. Luckily I always carry my personal dishwash liquid & scrub. The pullout bed was very uncomfortable & clumped so that kids refused to sleep so 1adlt +2kids had to manage on the double bed & the other adlt somehow managed to toss thru the night on the pullout. It was a worst 2day Marriott experience & we are Platinum elite! Approach to hotel is not convenient either. Not the hotel's fault but on Google map looks like it's at intersection on 495 & 290 with a convenient ramp access to both but no! You have to take the exit then drive back for 2 miles towards the intersection again. All in all, The hotel is in desperate need of renovation! Don't stay till then!

The room we stayed in the bath tub was stuffed up we had to exchange room very inconvenience

Location is great, breakfast was good. A couple of issues, Door stuck to our room, had to really push to open, TV internet went out one morning. could not watch any TV. check in was slow because desk clerk was on phone with customer.

We walked into our room and the smell was awful. Like mold maybe. It was so run down. The bathroom door wouldn't close and when it did the towel holder fell off the wall. The couch was sunk in the middle so you had to sit lopsided. We changed room. The second was much clearer and didn't smell but the couch was still broken. Doors had pieces filled off. The refrigerator had dents in it. Only plus was the the bed was comfortable.

2 minutes from a shopping Mall & Olive Garden. A really nice place, but getting rin down....could use quite a bit of maintenance, upkeep & up to date decor.

Staff was very helpful. My wife and I are both handicapped, and the front desk employee was very helpful in assisting us in getting to our room, and helping with our luggage. One negative: the entry/exit door to the hallway closest to our room was broken and it would have been much easier for us to ambulate from our car to our room if that door was accessible.

Everything was bad with these stay. Room 307, first the fan on the bathroom was broken and rattle a lot, the refrigerator make loud noises, the sink on the bathroom was clogged. The sofa bed was broken, huge gap in center. The breakfast was bad, the fruit salad taste plastic, there is not so much choice. The overall hotel condition was bad and old, lot of fan and AC was loud and rattle, all of the pathway was dark and smell funny.

Overall, the stay was oustanding. The room was superb. My only complaint would be there was a landscaping crew performing work on a Sunday at 7 am. A bit early if your trying to enjoy a quiet weekend.

Breakfast is not good. There are not many options and quality is poor.