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7.4 / 10 Guest Rating

Best Western Plus Newport News

500 Operations Drive, Newport News, us

Best Western Plus Newport News - main view

About the Property

Convenient Location
Located just 2 miles from Newport News/Williamsburg International Airport and close to major attractions, Best Western Plus Newport News offers easy access to everything you need.

Comfortable Rooms and Amenities
Relax in our classic rooms equipped with a large work desk, sofa, microwave, refrigerator, and coffee maker. Stay entertained with cable TV and HBO, and stay connected with free Wi-Fi. Enjoy the convenience of a spa bath, gym, and outdoor pool with a sun deck.

Deluxe Services
Start your day with a complimentary continental breakfast and take advantage of our business center. With the Virginia Air and Space Museum just a short drive away, your stay at Best Western Plus Newport News is sure to be memorable.

Book your stay now and experience the best of Newport News!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Mini King Suite - Non-Smoking - Photo 1
Mini King Suite - Non-Smoking - Photo 2
Mini King Suite - Non-Smoking - Photo 3
Mini King Suite - Non-Smoking - Photo 4
Mini King Suite - Non-Smoking - Photo 5
1/5

Mini King Suite - Non-Smoking

The suite features a tea and coffee maker. The unit has 2 beds.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Mini Suite, Non-Smoking, Full Breakfast

Non-refundable
Breakfast Included
20% OFF$127.46

$101.97

Includes taxes & fees
Mini Suite with Double Beds - Non-Smoking - Photo 1
Mini Suite with Double Beds - Non-Smoking - Photo 2
Mini Suite with Double Beds - Non-Smoking - Photo 3
Mini Suite with Double Beds - Non-Smoking - Photo 4
1/4

Mini Suite with Double Beds - Non-Smoking

The suite provides a tea and coffee maker. The unit offers 3 beds.

40 sqm
Sleeps 5
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Double Beds, Nonsmoking, Sofabed, Mini-suite

Non-refundable
Room Only
20% OFF$128.28

$102.62

Includes taxes & fees

2 Double Beds, Mobility Accessible, Bathtub, Sofabed, Mini Suite, Non-Smoking, Full Breakfast

Non-refundable
Breakfast Included
20% OFF$133.25

$106.6

Includes taxes & fees
Standard Suite - Photo 1
Standard Suite - Photo 2
Standard Suite - Photo 3
Standard Suite - Photo 4
Standard Suite - Photo 5
1/5

Standard Suite

The suite features a tea and coffee maker. The unit has 3 beds.

80 sqm
Sleeps 5
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Beds, Non-Smoking, Standard Suite, Sofabed, High Speed Internet Access, Microwave And Refrigerator, Full Breakfast

Non-refundable
Room Only
20% OFF$138.65

$110.92

Includes taxes & fees

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (third Bed Is A Sofabed)

Non-refundable
Breakfast Included
20% OFF$148.73

$118.98

Includes taxes & fees
Mini King Suite with Sofa Bed - Disability Access/Non-Smoking - Photo 1
Mini King Suite with Sofa Bed - Disability Access/Non-Smoking - Photo 2
Mini King Suite with Sofa Bed - Disability Access/Non-Smoking - Photo 3
1/3

Mini King Suite with Sofa Bed - Disability Access/Non-Smoking

The suite features a tea and coffee maker. The unit has 2 beds.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Bed, Nonsmoking, Sofabed, Mini-suite

Non-refundable
Room Only
20% OFF$122.71

$98.17

Includes taxes & fees
Mini Suite with Two Double Beds and Sofa Bed - Disability Access/Non-Smoking - Photo 1
Mini Suite with Two Double Beds and Sofa Bed - Disability Access/Non-Smoking - Photo 2
Mini Suite with Two Double Beds and Sofa Bed - Disability Access/Non-Smoking - Photo 3
1/3

Mini Suite with Two Double Beds and Sofa Bed - Disability Access/Non-Smoking

The suite features a tea and coffee maker. The unit has 3 beds.

40 sqm
Sleeps 5
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Accessibility - 2 Double Beds, Bathtub, Sofabed, Mini-suite, Nonsmoking

Non-refundable
Room Only
20% OFF$128.28

$102.62

Includes taxes & fees
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 5
1/5

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds200 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

19 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

2 Queen Beds, Non-Smoking, Standard Suite, Sofabed, High Speed Internet Access, Microwave And Refrig

Non-refundable
Breakfast Included
20% OFF$139.51

$111.61

Includes taxes & fees
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 1
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 2
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 3
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 4
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 5
1/5

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 King Bed200 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

19 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Accessibility - 1 King Bed, Roll-in Shower, Sofabed, Mini-suite, Nonsmoking

Non-refundable
Room Only
20% OFF$122.71

$98.17

Includes taxes & fees
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 1
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 2
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 3
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 4
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 5
1/5

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

2 Double Beds200 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

19 m2
Sleeps 5
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

2 Double Beds, Non-Smoking, High Speed Internet Access, Third Bed Is A Sofabed, Mini-Suite, Microwav

Non-refundable
Breakfast Included
20% OFF$133.25

$106.6

Includes taxes & fees

Guest Reviews

7.4
Very Good491 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Categories

Cleanliness5.9
Service8.8
Location8.4
Room Quality6.3
Amenities6.8
Value for Money6.3
Food and Beverage8.9
Overall Experience7.8

Select topics to read reviews

D
DanausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Good"

5.0

Bad guests

Helpful?
M
MichelleusUS
Verified booking
couple
Standard Room
Stayed in May 27, 2026

"Okay price, but looking pretty run down."

4.0

We've has always like they were pet friendly and a nice location.

Can tell the property and building are not being kept up to what they should be. Ice machine not working, old wires hanging out in the room near the heating unit, 1 roll of toliet paper, a lot of work needs done around the shower area. Just going down hill over the years we have been staying there. We will be looking for a different place in the future.

Helpful?
J
johnpO5050QOPLAINFIELD, ILLINOIS
Verified booking
Couples
Standard Room
Stayed in May 26, 2026

"Stay Away!"

2.0

2nd floor hallways smelled of weed. Room smelled musty. Tub/shower didn't drain and all ice machines were out of order. Also, no coffee or breakfast available on Saturday morning because they apparently ran out. On top of all that the hotel is way overpriced for its poor condition.

Helpful?
B
BreannausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Exceptional"

10.0

Nice and clean

Nothing

Helpful?
G
GayleusUS
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Very good will stay there next time I visit the area!"

8.0

Loved the property , room was clean, good breakfast selections, the gentleman was amazing who checked us in. The towels were changed without us having to ask because we were there several days.

Nothing

Helpful?
L
LynneusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Good"

4.0
Helpful?
S
StullerusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Okay but not again"

4.0

It wasn't far to get to other attractions.

The hotel advertised a continental breakfast however they have people that live at the hotel and they would eat before they went to work and then when the guests would go down, there would be nothing left. Supposed to be from 6am to 9:30 am plus there was no one to restock breakfast items. The room that we stayed in was okay however the carpet was ripped and worne. They have an ice machine but it was broke and the soda machine was empty. Outside wasn't any better, trash was overflowing and was on the ground, trash was also in the parking lot.

Helpful?
J
JoseusUS
Verified booking
family_with_children
Standard Room
Stayed in May 14, 2026

"Good"

5.0

Did not eat breakfast at the hotel. But great location

The exercise room was out of order. The soda and water machine was down.

Helpful?
A
AmberusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Exceptional"

10.0
Helpful?
B
BarbarausUS
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Very disappointed in the room. Expected much better from Best Western. The young man at the front desk was nice, seemed"

2.0

The location was nice, convenient.

First room has a bed that was clearly slept in or on. Very disheveled. Dead roach on the tv stand/dresser. We requested a different room. When we approached the second room, we could hear the tv. We used the key to unlock and opened the door a crack and said, “hello?” There was a man in the room. We went back to desk, there gave us a suite. There was trash easily visible under the bed and sofa. No bath clothes, no hot water for the shower.

Helpful?
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