Barefoot Resort & Yacht Club

The room was nasty. Stained carpets throughout. While watching TV sitting on the couch a roach crawled on my back. The furniture was old and uncomfortable. Requested a refund and no one has gotten back to me. I called numerous times and still nothing. Hotels. Com didn’t help nor did the hotel. I will never stay at this resort again nor will I use hotels.com.

As instructed, I called the resort as soon as we landed at MYR. I was on hold for over six minutes and had to leave a voicemail message. Arrived at the property without ever receiving a callback. One agent behind the desk. She was explaining to the family in front of us that their reservation had “been lost” when the resort updated their computer system. She was busy trying to find a villa for them which took at least 15 minutes. It was my turn. Same agent told me I and my husband would have to move from our one-week-stay villa to a hotel room on the last night because there had been a “water problem.” None of this made sense but I was too tired to inquire. Made it to the “villa.” It was sparsely furnished and looked a bit like worse for wear. I would not suggest that his property to any of my friends. There are too many other resorts in the area to choose from. Live and learn.

I like the view of the yachts & boat from the balcony.That scenery was beautiful!The balconies to the unit in which me & my family were staying needs to be power washed.And the rugs on the balconies need to be replaced.Unit itself very nice.Very roomy.

Nice neighborhood with drawbacks when booking on Hotels.com. I was unaware that the neighborhood of this complex was so large. We were 2 miles away from where we expected to be. 2 miles from the large pool that is shown in the pictures. I also believed that Barefoot Landing was going to be walkable from my Condo. I was wrong and the pedestrian bridge to Barefoot Landing is closed - no fault of the Resort and Yacht club. Our King bed was 2 twin beds held together by a king bedsheet. It was also the most uncomfortable bed, I've been on in a long time. Granted these units are individually owned so your mileage may vary. It's a nice looking neighborhood and well maintained but I don't think it's for me so I don't think I'll return. I can see how golfers would love it though. There is a course that winds around the whole neighborhood.

The place was not a bad place at all, Justba few things such as the TV in the Living room area was not working when we arrived Sunday the 9th, We called several times Maintnence shows up Tuesday and we never heard back and then a call was made Thursday and we never heard back from anyone so either the owner was not contacted or they Choose not to do anything about it and we were scheduled to leave the 16th, Owners have to do better in addressing matters. The 2nd issue was a leaking refrigerator that we had to place a towel around the base to slow the water from getting all over the floor. It’s Hard to forget 113 Havens, because we have stayed in the Barefoot resort over 5 times and never had these issues, Thanks.

While the property is unique, due to issues with the property they failed to be able to get us a room and our reservation was canceled and refunded two hours after check in. The Front desk staff tried very hard and honestly seems very overworked. The property however has complaining "homeowners", a packed pool that's aging, buildings begin to deteriorate, and only one option for food. Combine that with a front door that allows check in at 4pm but closes it doors at 5pm. You end up very underwhelmed and very disappointed with the price your paying. 3-4 star prices with 1-2 star accommodations and only one worker to be seen that should really be given a raise.

Unit 813 in Heron Bay very disappointing. At checkin just after they closed for the evening our paperwork was left in what was supposed to be a secured lock box but it only took a phone call to a number posted above the locked box to get a recorded message with the code to get into the box. Once we got to the unit we realized we didn’t have the key code to get in. Had to call again and wait for after hours attendant to call someone else to get the code. Once in, no sheets on two beds, filthy and extremely stained carpet and walls, short on soap, dish soap, forks, towels, stove top and tv in master didn’t work, pool key wouldn’t get us into pool area. After one day they changed the code to front door and couldn’t get in again. Another call while pouring down rain. One problem after another. When letting the on site attendant know our concerns, she was friendly but little help as she said she didn’t work at this property normally and was just filling in. The grounds were well kept and at first exterior site, thought this was gonna be great. I think we just got a unit that wasn’t well maintained. Stay clear of 813 Heron Bay

Excellent property and a great villa. The check-in process was quick and friendly. The villa was decorated well and very comfortable. It truly felt like a home away from home.

Staff are very friendly and outgoing! Couldn’t have been happier with my experience❤️ 10/10 highly recommend

I loved it! Highly recommend