Blue Horizon Boutique Resort

I made a reservation for a group of 16 at 7:30 PM at Blue Horizon. Our group arrived around 6:30 PM so we could enjoy the view and grab a drink at the bar before being seated. Unfortunately, our experience started off very poorly due to the bartender’s behavior. When our group approached the bar to order drinks, the bartender became extremely rude and visibly upset that we were ordering 16 drinks there instead of waiting until we were seated at our table. We tried to remain polite and even offered to keep everything on one tab to make it easier, but she continued to raise her voice, complain about our orders, and eventually stormed off mid-interaction. Hoping to resolve the situation, we spoke with the on-site manager, but that interaction was just as disappointing. Instead of addressing the issue professionally, the manager was also dismissive and rude toward our group. Given the way we were treated before even being seated, we decided not to stay for dinner and left the restaurant altogether. It was really unfortunate because we were looking forward to the evening and the view, but the service we received made it clear that our group was not welcome.

We were excited and looking forward to a wonderful evening at Blue Horizon restaurant and bar for dinner and drinks with family and friends. A reservation was booked well in advance for our group of 16. We were told the bar is open daily and were looking forward to some delicious drinks and enjoying the view for an hour until our reservation. Upon entering the bar we were immediately mistreated by the female bartender. She was difficult and rude to our group. When finishing up our drink order she threw her hands up in the air and stormed away leaving us feeling completely disrespected. At this pint we knew she was going to be our server. We finished our drinks and asked to speak with the manager. The manager was difficult to locate and when I finally did he put his hand up in my face to dismiss my concerns. Immediately we chose to leave and take our business elsewhere. Upon leaving I immediately sent an email to the hotel/restaurant manager asking to speak with someone about this situation and I have yet to hear back. This was extremely unfortunate and disappointing given that we had a prior terrible experience at this same location which we spoke to the owner about and were hopeful this time would exceed our expectations. However this visit was much worse than our prior visit. The rude disrespectful attitude given tour group was unacceptable. We come to Vieques yearly and visiting Blue Horizon was always on our list of places to go unfortunately this will no longer be the case. I hope the owners and management team are able to make some improvements in the future. A disappointed group of 16

The beach front access and views were outstanding. We had dinner and breakfast on the covered porch; food and views were great. The staff were welcoming and helped us access outside services. We had a late ferry off the island, left luggage for the day and used pool shower before flying home. Vieques beaches are magnificient.

Best property in Vieques, location was and lovely beach view.

The staff, the male staff members. The one on reception and then his manger a fat guy. Both were extremely rude and unprofessional

It was amazing! I loved it so much. Felt like a retreat center. Perfect for couples!

The WiFi wasn’t very good.

El lugar!

Quizas la poca iluminacion nocturna

Las instalaciones espectaculares y el personal encantador. Tienes la playa ahí mismo y la piscina increíble

Lo único que podría mencionar es que para llegar a Esperanza se necesita taxi pero facilitan números de teléfono y recomiendo a Jose Luis como taxista , muy amable y disponible siempre

Tranquilidad Paisajes Comida

La ubicación de la habitación...Esperaba más privacidad.

Los alrededores , la vista y la comodidad de la cama

El precio , las fotos no se parecen tanto a lo real, al parecer las fotos son del principio cuando comenzó nuevo , actualmente está un poco deteriorado . Hay que darle más cariño al hotel .