Andamantra Resort and Villa Phuket

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Dangerous, Dirty, and Aggressive – Worst Hotel Stay in Phuket I stayed at this hotel from February 12 to February 24, 2026, and it was the most shocking and unsafe experience I have ever had. Initial Impression vs Reality: On the first day everything seemed acceptable, but from the second day onward, all service stopped. No room cleaning, no toilet paper, and despite repeated requests at reception, we were left without toilet paper for three days. Basic Services Denied: For two full days there was no electricity and no air conditioning. My elderly mother (70 years old) and my children (ages 5 and 15) suffered badly in the extreme heat without AC. Unsafe Facilities: The bathroom roof was broken, with water dripping from the ceiling. Staff came only to take photos but never repaired it. In 12 days, our bed sheets were never changed, and the room was cleaned only once. Staff Behavior: The hotel staff were extremely rude and aggressive. When guests asked for basic services, staff fought back, shouted, and even threatened to call the police to arrest us. This is unacceptable behavior toward paying guests. Health Hazard: At the end of our stay, my mother, my two sons, and I all developed high fever (39–40°C) and severe diarrhea. We had to fly home immediately, and during the flight our condition worsened. Upon arrival, we were rushed to the emergency hospital. Tests confirmed we had contracted a serious infection caused by undercooked chicken, eggs, and contaminated water. We are certain this infection came from the hotel, where breakfast every day was only chicken with no alternative options. Financial Loss: We paid 103,000 THB for 12 nights, but instead of comfort, we received a dirty environment, aggressive staff, and serious health damage.

Rien

Pas propre il font le ménage un jour sur 5 et il faut le réclamer en plus! Peut être que sa leur semble pas normal! 20min pour ouvrir une chambre car la carte pour ouvrir ne marche pas! Appelle le matin à 10h pour le checkout alors qui me semble que c’est à partir de 11h!! Bref à fuir !! Vous n’êtes pas en vacance dans cette hôtel. Et pour couronnez le tout j’ai fais une réservation au 31 mars hors qu’on été en janvier je leur est demander d’annuler si possible car moi c’était avec frais, il mon dis de faire la demande a booking j’ai fais la demande et l’hôtel a refuser bien sûr jetait déjà parti du pays! Donc je peut rien faire 150€€ perdu!!

the place was disgusting. my friend had mushroom mold growing in the bathtub. everything takes forever and smells horrible. we got food poisoning from their breakfast a

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Bathroom

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The receptionist very slow responding

Frühstück sehr schlecht

Sauberkeit mangelhaft, Zimmerreinigung ebenfalls mangelhaft, Außenpool zu laut, da die Düsen falsch eingestellt sind, Türschlösser verschlissen, Toilette funktionierte nicht korrekt, mussten den Deckel runter nehmen um Wasser aufzufüllen, damit die Spülung funktioniert