Motel Santa Cruz

The nice lady at the front was very accommodating during check in. We had a big party and she made sure we were next to each other and both rooms were ready the same time. She prioritized us as guest and went above and beyond.

Elevators would be cool but it wasn’t necessary because we packed light and the staff offered to help us with our bags immediately after checking in.

No

Because from my impression it was on the beach

Services great very nice lady at the front desk rooms are nice and clean clean towels great shower and close to the beach can't go wrong

The room was dirty. The tub looked like somebody took a bath in it, and it was never cleaned. The floors were coated with old liquid that dried up and turned brown the towels that we received look like made, took them from another room and just folded them and gave them away and they were all dirty. Everything was dirty. The hospitality was amazing, but the rooms are absolutely disgusting.

The room was disgusting dirty stains everywhere all over the walls. Nothing happened wiped down. Nothing has been cleaned. Looks like only thing they did was change the bedsheets not including the topper on the bed towels were disgusting. Bathtub was disgusting. Nothing was cleaned. I paid $500.

Front desk attendant was friendly and check in was pretty quick. Room was descent for a night’s rest. Bathroom seemed to have been recently remodeled so it was clean. Free self parking. Fold out couch option was appreciated but there was no additional bedding for it.

Could use a shampoo niche or caddy in the shower since there was nowhere to place anything. No coffee maker. Facilities could use many improvements. Price was to high.