Motel Santa Cruz

Nothing.

3 stories, no elevator. Rowdy guests. Partying neighbors. 7-11 across the street was a hangout for drug dealers and homeless. Insufficient parking, with several cars parked at the curb instead of parking spaces. Room had no dresser, so couldn't unpack clothes. No clock, no coffee.

It was really horrible. My mom checked in, the room smells, it wasn’t clean. They left right away and just checked in at best western then some lady called me all mad saying did you know they just left? I’m like yes they did. The room was horrible. Honestly I want a refund

Location, owners or manager tried to satisfy my concerns.

Rooms Dirty, smelled,old, and stairs to the rooms are somewhat dilapidated and old. Rooms Ocean road side are noisy!

LOCATION CONVENIENT TO OUR FAMILY TRIP.

NOT ENOUGH PARKING FOR THE ROOMS THEY OFFER .AND NO ICE MACHINE AND NOT ENOUGH TOWELS FOR SIZE OF ROOM WE RENTED.

It was pretty clean

The parking was horrible There was nowhere to park and then they let us know. They had an extra parking space across the street and it was just an abandoned building and it was not even a parking lot. It was just an abandoned building and a lot all the people that were parked at the building parked incorrectly and when we told staff about it, they were like well there’s nothing we can do that. They parked wrong.

They didn't have breakfast?

I paid a ridiculous amount for a hotel with wifi for the wifi to not work the ENTIRE time. And their housekeeping staff have staring problems.