The Hickstead Hotel

die Lage

das Frühstück, minimale auswahl , kein Obst

Nothing it was uninviting , and dirty

The cleanliness was appalling, it was mouldy and dirty. The carpets were stained , the curtains were mouldy , the shower and sinks were dirty and mouldy , even the lampshades were stained , and there was an awful smell , another thing is there was no extractor fan in the enclosed bathroom it had been taken out and replaced with a cover which is illegal in this country , everything about the hotel was dated dirty run down and no staff!!!!

Very difficult to find- it’s NOT near Bonney, the address is not easy to find on the website.

The property was okay.

When we came down for breakfast the staff said that they had had more guests than they thought and that they had run out of food. We were down half an hour before breakfast closed.We had virtually no breakfast. Disgraceful. Staff were perfectly pleasant but did not apologise. I told the girl on reception but did not go further because it was not her fault.

Good location for us and large room.

Dated decor. Bathroom fan did not work. Outside our ground floor window was an exit which was covered in bird droppings from a nest above . Plus bird mess from nest on window.

Lots of parking

Staff gave everything particularly Daisy. Breakfast excellent.

Garden needs a strim . Move smokers bin away from entrance

Room was spacious

The postcode does not take you to the hotel, use the road signs once at the services or you'll end up 2 miles in the wrong direction Upon check-in I was told I had to leave my key at reception when I left the property, this went from being 'hotel policy' to 'its so you don't lose it, as we charge a fee for lost keys' when I asked for a manager to question this. I didn't like this and it made me feel unsafe!

Great location, very friendly and attentive staff