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8 / 10 Guest Rating

The Hickstead Hotel

Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ, Haywards Heath, GB

The Hickstead Hotel - main view

About the Property

Discover your perfect getaway at The Hickstead Hotel, a charming Edwardian retreat nestled in the heart of Haywards Heath.

Relaxation and Comfort: Experience unparalleled comfort in our 52 well-appointed guestrooms, complete with flat-screen televisions and complimentary wireless internet. Enjoy the convenience of private bathrooms stocked with complimentary toiletries, ensuring a restful stay.

Gourmet Dining: Savor exquisite dining at our Oak Tree Bistro, or indulge in room service during limited hours. Don't miss our complimentary daily reception, where you can socialize over a drink at the bar/lounge.

Event Planning Made Easy: With 700 square feet of flexible meeting space and expert concierge services, we cater to all your event needs – from weddings to corporate functions. Plus, enjoy the ease of free self-parking during your stay.

Book your escape today and experience the magic of The Hickstead Hotel!

Facilities & Amenities

Meeting rooms
Express check-out
Long-term parking
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
1/4

Double Room

1 Double BedInternet - Free WiFi Entertainment - 24-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop workspace, iron/ironing board (on request), and desk chair; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and heatingAccessibility - Wheelchair-width doorwaysSmoking And Non-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomHeating

Double Room

Free cancellation
Before Jun 30 (1 days)
Room Only
20% OFF$137.36

$109.89

Includes taxes & fees

Double Room

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$170.54

$136.43

Includes taxes & fees
Executive Double Room - Photo 1
Executive Double Room - Photo 2
Executive Double Room - Photo 3
Executive Double Room - Photo 4
1/4

Executive Double Room

1 Double BedInternet - Free WiFi Entertainment - 24-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop workspace, double sofa bed, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomHeating

Executive Double Room

Non-refundable
Room Only
20% OFF$149.23

$119.38

Includes taxes & fees

Executive Double Room

Non-refundable
Breakfast Included
20% OFF$184.34

$147.47

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
1/4

Twin Room

2 Twin BedsInternet - Free WiFi Entertainment - 24-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop workspace, iron/ironing board (on request), and desk chair; cribs (free) available on requestComfort - Daily housekeeping and heatingNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTVHair dryerDeskPrivate bathroomHeating

Twin Room

Non-refundable
Breakfast Included
20% OFF$137.36

$109.89

Includes taxes & fees

Twin Room

Free cancellation
Before Jun 30 (1 days)
Room Only
20% OFF$137.36

$109.89

Includes taxes & fees

Twin Room

Free cancellation
Before Jun 30 (1 days)
Breakfast Included
20% OFF$171.39

$137.11

Includes taxes & fees

Guest Reviews

8
Excellent204 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable rooms.

Categories

Cleanliness7.3
Service9.3
Location8.3
Room Quality8.3
Amenities8.3
Value for Money7.8
Food and Beverage6.3
Overall Experience8.3

Select topics to read reviews

G
GrahamgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Excellent"

8.0
Helpful?
I
IangbGB
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"Excellent"

8.0
Helpful?
T
trishgbGB
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Happy"

10.0

The property is in easy reach of the local motorway, but also its a peaceful location. The property has all the amenities that we require. The rooms have all the amenities that we needed. The room bathroom clean and tidy.

N/A

Helpful?
M
MooreauAU
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"BOILER ISSUES RESULTING WITH NO SHOWER AND FREEZING ROOM"

1.0

Pleasent staff, nice location

I'd avoid this place like the plaque! At least until they permanently fix thier boiler! We had no heating or hot water at all! It was utterly freezing, with temperatures plummeting into the minus numbers! I was provided a portable heater but this is not good enough! Walking down the corridors required an eskimo jacket! I'm glad Iit was for only one night! However, I was relying on having a shower before heading to London the next day but could not. Look at the pervious reviews and you will see the boiler problem is not new, it's happened several times - FIX YOUR BOILER, OR BETTER YET, REPLACE IT WITH A NEW ONE!

Helpful?
J
JennifergbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Excellent"

8.0
Helpful?
M
MarkgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Nice stay. Good location. Friendly staff."

7.0

Good quiet location close to A23. Furniture a bit dated but other than that a really functional hotel with friendly staff.

Nothing really - it is a good, steady 3 star hotel.

Helpful?
M
MegangbGB
Verified booking
couple
Standard Room
Stayed in May 3, 2026

"Good"

6.0
Helpful?
S
SherisusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 25, 2026

"Comfortable for the price."

8.0

The staff were very helpful and friendly. The bed was hard, but better than most. The breakfast was good.

The room was a bit dated and dingy. It looks like it needs a deep cleaning.

Helpful?
C
CarolinegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 25, 2026

"A little disappointing..."

5.0

The location. We liked the welcome we got from the reception staff and the cheerfulness of the waitress who served our evening meal. The meal was tasty and good value although there was no diet coke/pepsi max! The room was clean and comfortable too. The breakfast was nicely presented.

There was no diet coke/pepsi max at the bar...There was no hot water in the morning for us to have a shower before going out. A note could have been put under the door explaining this rather than us getting ready to shower to find there was no hot water. It was FREEZING cold. This was really disappointing. There was no marmalade at breakfast, we had to ask for our toast then ask for some butter and there were only 5 of us in the restaurant...however, the girlie was very cheerful, just forgetful 🙈

Helpful?
J
JasongbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Exceptional"

9.0

Location was a surprise, very quiet. Staff on check in were brilliant, friendly and helpful in all areas.

Not saying I didnt like it but the bathrooms are looking a bit tired.

Helpful?
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