Puteoli Palace Hotel

Vista mozzafiato e relax.Svegliarsi con la vista sul golfo è un' emozione unica. La camera era spaziosa e dotata di ogni confort.Abbiamo apprezzato molto la tranquillità della zona.ideale per staccare la spina e godersi la bellezza di Pozzuoli.Colazione impeccabile.

Other than the view from the balcony. The stay was below basic standards. The customer service was disappointing. I booked a a superior double room with an option of separate beds I chose a queen and twin bed. Instead they gave me a standard twin room. When i went to address it at front desk they were rude and not even helpful instead they said that’s what a double room is and to not look at the pictures or details of the booking. I paid for superior double room not a twin room. I find it crazy that this day and age some establishment don’t have simple customer service standards. The room was so small for 2 people, dark no lamp on night stand. I had to go through booking.com to address this issue and request for a refund. I wouldn’t stay here again after the experience I had.

See above.

Buona posizione, parcheggio comodo, staff efficiente e professionale. Colazione ottima e ricca con addirittura una moka sempre a disposizione per un buon caffè