The Kenilworth Hotel - Airport West

The rooms were a bit dated but they are renovating so that makes up for it.

Quiet and peaceful stay like always

The staff was EXCELLENT and very accommodating. They allowed for a early check-in, provided flexible shuttle transportation, and first housekeeping.

This is a rundown two-story motel with outdated facilities, dirty rooms, foul air, and damp, smelly bedding. The furnishings are shabby with suspicious stains, making the environment unbearable. Within just ten minutes of entering the room, the filth and odor triggered severe allergic reactions, making it difficult to breathe, and I had no choice but to check out immediately. However, the motel still charged me for two nights and refused any refund. The service is unprofessional and untrustworthy—absolutely the worst experience.

Service is great.

Quick and efficient

A big confusion on the shuttle that stealth me 3h, a lot of walking and stress to get from the airport to the hotel.

The day we arrive it was very full as there was two parties going on so parking was a bit of an issue. We had to park towards the back of the hotel with a 16month old. Unfortunately, the back of the hotel does not have a second entry into the hotel in order to check in. Another guest let us in as he was going to smoke. Other than that, the stay was satisfactory for what we needed that night.

They gave me a handicapped room which I never requested and told me it was the last room available which was not true since my other friends checked in a day later and had a great room.

Clean and quiet