Mövenpick Hotel Frankfurt City Messe

Longue attente pour le check-in. Pas possible de avoir la facture sur place, trop de monde le matin devant l accueil. Facture toujours pas envoyée.personne

In General, we Paid much more than our expectations. NO Amenities, No Bathrobes, no slippers, housekeeping every 2 days!!!!!!! breakfast is very Poor!!!! bed is not comfortable at all, duvet very small! Pillows Very Light!!!!

everything except location

Stayed here before and loved the location across from Skyline mall. However, with the closure of the hotel on 15 February, I recognized just how guest unfriendly they are. They cancelled the last day of my stay because of the closure and didn’t bother to help find other Accor accommodations. At a stay I had at a different Accor hotel, they had elevator problems, so they booked me in a sister hotel at the same rate. When Mövenpick cancelled my reservation, I had to search for another hotel that was slightly more expensive and a lower quality because they didn’t provide much notice of the cancelled stay. For the end of my stay, I asked for and was given a late checkout of an additional hour (13:00 instead of 12:00). I didn’t want to be wandering around for 3 hours between checkout time and check-in at the new hotel, especially on a Sunday when everything was closed. Right before noon, the official checkout time, I get a knock at the door that I had to leave and would not be given a late checkout. Their attitude was “who cares about you the guest. Find and pay more for your new room and who cares that you have to wander around for 3 hours before you can check into your new hotel.”

Parkhaus nicht günstiger für Hotelgäste. 3 Tage kosten 130€

dicht bij de beurs

gezien staking van personeel geen enkele service

Top Location neben Eingang Messe und Einkaufzentrum.

Zimmer ehe klein.