Mantra Southbank Melbourne

Beds were great… was a little noisy at night due to our room location facing city rd but got used to it.

Nice place.. spacious but streets can be noisy

The room was spacious. Bed was comfortable

I would stay there again

Bathroom was very unclean, especially the mirror, toilet and shower, conditioner bottle was empty and wasn't refilled by housekeeping who did absolutely nothing. Gym was very lacking and while parking appears to be included it's actually an extra cost. The free hot chocolate at the end of the day in the foyer was a huge hit with the kids.

I booked for 6 people and the sofa bed they gave us which was meant to sleep 2 of the people was broken (the top end of it was sagging. I called reception and they couldn’t swap our room or provide us with another sofa bed so 3 people had to squish into a queen bed and 2 on one of the singles. They didn’t provide me any sort of compensation for this as of yet. The room was also advertised as soundproof and in a travelling dj so I booked for it to be soundproof so I can practice. At 5.30pm during my stay in practicing and the manager of the hotel walks into my room (I didn’t let him in he scanned himself in) and started shouting at me about the noise. We had a guest currently in the shower at this point and it made us super uncomfortable he came in unannounced. He also threatened to remove us from the building even though the room was advertised as soundproof and it was 6pm. I advise enough about not going here. Was the worst experience I have ever had and the manager was so rude. The room was also super noisy because of the traffic and the thin walls.

GROSS!!! I stayed in a corner two bedroom appartment and a small one bedroom appartment on two different trips during the July 2025 holidays. If I had any other option I would have left and gone elsewhere after the first night! Resturant only does breakfast and its rubbish and way overpriced. Room service is 2 minute noodles and chocolate bars - I'm not even kidding. TV in bedroom only had free to air and not even casting. No underlay on beds! Floor had not been vacumed up to the edges of the cupboards or walls in what looked liked years and the filth behind the bathroom door was disturbing. Mirror doors in bedrooms had old liquid stains all over it. The grout between the tiles was not only filthy but it also had mould in the shower! Dust - old dust - on literally everything. It was hanging from the bathroom fan so low a taller person would have collected it in their hair! The sofa bed was more like a old wire fence and when I very politely asked for more blankets to use as an underlay to try and make the bed softer the response was that "they can't just hand out blankets" - to be fair though, I didn't really want more blankets, as the one they had used to make up the bed with on our first night had very suspicious WHITE STUFF stuck on the blanket - vomit inducing I know!!! 10 points for consistancy as both rooms we stayed in were gross! They have tried to affiliate themselves with the ballet across the road but this place could be further from classy! I wouldn't stay here again if you paid me to!

Location was close to many attractions within walking distance.

This is a high 3 as the room facilities, hotel location and staff were all good but room was very tired and in need of a refresh. Breakfast was nice enough but the individual ordering made it slow when busy. A big call-out to the guy managing the breakfast and his staff who did his/their best to keep things moving.

A good location, easy to drive and park and easy to walk places. The pool was a massive hit with the kids. Our room was spacious and nice. All the staff were really friendly and accommodating.