Ocean Serviced Apartments

Check-in & Out

Property Notes

**Reception Hours and Contact Information** Reception is open daily from 09:00 to 17:00. An emergency contact number is available for urgent matters outside of these hours. **Key Collection and Self-Check-In Process** Keys must be collected from the left side of the Ocean Apartments reception, located on the ground floor of Block C at 2 Western Harbor Midway, Edinburgh, EH6 6PN. Ocean Apartments operates on a self-check-in basis. Guests are required to: - Submit a valid form of photo identification via email. - Complete a £100 security deposit pre-authorization per apartment using the provided link. Please note, this is a virtual hold; the amount will be frozen on your account but not charged. Guests must contact the management team at least 24 hours prior to arrival to arrange the self-check-in process. Check-in instructions will only be issued once all requirements have been fulfilled. **Group Bookings Policy** Ocean Apartments maintains a strict *No Group* policy. We do not accept bookings for certain groups, including single-sex parties, hen, and stag groups. Additionally, we reserve the right to decline bookings from guests residing in EH postcodes and surrounding areas. **Children's Facilities** A child's high chair and/or travel cot can be provided upon request and subject to availability. Please note: bed linen is not supplied for cots. **Housekeeping** Please be aware that daily housekeeping is not provided. A weekly cleaning service is available for stays of 7 nights or longer. **Additional Information** - Breakfast packs are not available. - Smoking on-site is strictly prohibited and will incur an additional charge of £200. - This property does not accommodate hen, stag, or similar parties. **Arrival Information** Guests are kindly requested to inform Ocean Serviced Apartments of their expected arrival time in advance. This can be done via the Special Requests box at the time of booking or by contacting the property directly using the details provided in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.