Winchester Inn

Warm, cozy and super inviting!

Literally can’t think of anything.

Location, location! The property is very clean, the staff are very nice. The included breakfast was amazing!

Nothing

Ambience, period attention to detail

Torn sheet, speciality coffee machine broken

We stayed in the Mapleview Suite across the road from the main building & had a lovely stay from check in to check out! The complementary breakfast was absolutely delicious, staff were wonderful & the Inn & garden were charming. We are from the UK and it really reminded us of a B&B back home!

TLDR: overpriced, bad rooms and they will rip you off with hidden charges. The morning after checking in here, I summoned to the front desk and very rudely informed I was being charged a $100 per night pet fee. This was not disclosed during booking, even though we specifically informed them we were traveling with a dog. While pet fees are common, $100/night is frankly predatory. My fiance and I found the bed to be uncomfortable and extremely small. The room listed a queen bed. When my fiance asked if was actually a queen, the hotel staff was rude and dismissive. We finally measured the bed with a measuring tape and found that it was a 53" full bed, not a 60" queen - very difficult for two people to sleep in. The hotel staff refused to acknowledge their error, though they did eventually move us to a vacant room with a larger bed for our last night. However, they also charged me another $72.80 for this pleasure without telling me why. At no point did they apologize or offer any other compensation or offer to waive their unreasonable fees. Beyond this, the rooms were dingy and not what I would expect at this price point. Winchester does make a good (though not amazing) breakfast, but it is not worth dealing with low quality rooms, rude staff and predatory hidden fees.

Breakfast is pretty good.

Room was dingy, and had a very uncomfortable 53" bed while it was advertised as a queen. Staff was rude when we asked about this and denied the issue. They charge a very $100/night pet fee which was not listed during booking; while pet fees are common, $100 is high to the point of being predatory. They also hit us with an additional $72 fee without saying why.

The location was amazing - downtown restaurants, theaters and parks are all walkable. The gardens are beautiful and the free breakfast was delicious. The staff members are all super friendly and helpful as well.

Wonderful setting, excellent and personal service, exceptional value, couldn't be better.